TMCnet News

Continuum Empowers Free, Private Partner Interactions Online with Collaborate
[September 23, 2014]

Continuum Empowers Free, Private Partner Interactions Online with Collaborate


BOSTON --(Business Wire)--

Navigate 2014 - Continuum®, the industry's only channel-exclusive provider of fully integrated managed IT services solutions, is bringing its partner community even closer together with Collaborate-a new private forum for its 3,500 Managed Service Provider (MSP) partners to freely connect, share and learn. The initiative, launched at Navigate 2014, Continuum's inaugural partner event, directly answers partner calls for a secure online platform for sharing key updates, insights, thought leadership and business ideas that go beyond popular public social media sites.

"Collaborate, a Continuum Community, is an online venue for our partners to interact with one another privately," said Dee Zepf, Vice President of Products and Technical Services at Continuum. "We launched it after listening to our partners who wanted an online forum to showcase business and technology leadership, while collectively advancing their businesses."

Featuring a single sign on, Collaborate replaces the company's current partner support portal by offering more support features. Offering resources for the entire Continuum partner community, it aims to be a useful online destination for all job types, including owners, sales, marketing and tech support, while providing quick access to the Service Desk.

With new product updates available immediately, Collaborate aims to equip partners to compete more effectively by learning about and taking advantage of Continuum's unique differentiators. In addition, it features a range of collaboration features that allow partners to connect, share and discuss best practices and market oppotunities - easily and securely.



Built with Get Satisfaction, the leader in online community platforms, Collaborate underscores Continuum's core belief in building a strong partner community through collaboration and information sharing. From rapid sourcing and vetting of product ideas to aligning product releases with actual market needs, the online forum also offers a vital resource for Continuum to get even closer with its partners, ensure consistent messaging and maximize success together.

"I am excited that Continuum has launched its new Collaborate community site," said Jason Holbrook, Principal and Chief Security Officer at Empower Information Systems. "Sharing ideas, questions and best practices with other MSPs is incredibly valuable, and I appreciate that Continuum is giving us a venue to do that."


Continuum partners can immediately access Collaborate at http://www.community.continuum.net.

About Navigate 2014

Navigate 2014, held from Sunday, September 21 - Tuesday, September 23, 2014 at the Seaport Hotel in Boston, is Continuum's first partner conference. Currently sold out, the educational and training event aims to help the industry's top MSPs and IT resellers maximize their investment in Continuum's managed services platform and grow their IT services business. The conference features 40+ training sessions as well as opportunities for peer-to-peer collaboration. For more information about Navigate 2014, visit: www.continuum.net/navigate. For the latest updates, follow #nav14 on Twitter (News - Alert).

About Continuum Managed IT Services

Continuum is the technology industry's only channel-exclusive provider of fully integrated managed IT services, allowing its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops, mobile devices and other endpoints for small-and-medium-sized businesses. Continuum's SaaS (News - Alert) platform enables MSPs to efficiently backup, monitor, troubleshoot and maintain clients' IT infrastructure from a single pane of glass, all backed by an industry-leading network operations center (NOC (News - Alert)) and Service Desk. MSPs leverage Continuum's pay-as-you-grow business model to scale IT services without committing to long-term contracts and to reserve in-house staff for strategic initiatives. The company employs 800 professionals worldwide, supports over 3,500 partners and monitors over half a million endpoints. For more information, visit http://www.continuum.net/ or follow us on LinkedIn and Twitter @FollowContinuum.

All trademarks recognized.


[ Back To TMCnet.com's Homepage ]