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Clevest announces next-generation mobile workforce management solution [Global Data Point]
[September 11, 2014]

Clevest announces next-generation mobile workforce management solution [Global Data Point]


(Global Data Point Via Acquire Media NewsEdge) This release sets a new user experience standard for utility operations personnel in both the office and the field that helps drive greater efficiency and enhanced safety for mobile workers performing virtually any type of work.



Clevest MWFM 5.0 advances the user experience of workforce management software to a new level through its innovative, office-oriented WorkSpace application and its touch-compatible, mobile worker-oriented WorkBook application. These applications dramatically augment the connection between the field and the office enabling utilities to improve service response times and promote overall grid resilience. This release provides an HTML5 browser-based interface to better manage work and mobile workers against a map-based view of their vehicles and asset infrastructure. It also incorporates new safety timers for an even more comprehensive offering that answers critical industry requirements to provide enhanced safety for utility workers and the public.

"Clevest MWFM 5.0 is the culmination of a strategic effort to logically reshape the user experience of an incredibly feature-rich, enterprise-scale, mobile smart grid system built for an inherently complex industry that's undergoing massive change," explained Peter Millar, VP Product Marketing, Clevest. Millar elaborated, "With field operations alone, the volume of real-time and historical information the system needs to be able to convey -- daily and immediately -- between heavy users in the field and office and between other enterprise applications is staggering. Add in the safety imperative and this already complex equation gets even more intricate. This makes the interface design for Clevest MWFM crucial to a positive user experience that, simply put, helps people do higher value work at more productive levels." Rob Will, Creative Director, Clevest, emphasized, "WorkSpace and WorkBook are driven by the most modern standards in interface design. They're highly usable and intuitive, visually appealing and engaging, and enhance the user experience. Content is clearly presented and tightly integrated, which empowers utility teams in the office and in the field to work more intelligently -- not only to deliver consistently higher levels of customer service but also to execute both routine and emergency work at consistently higher standards of safety." (c) 2014 GlobalData Provided by SyndiGate Media Inc. (Syndigate.info).

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