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MegaPath Introduces "Remote IT" Technical Support Service for Device and Local Area Network Troubleshooting and Issue ResolutionPLEASANTON, Calif. --(Business Wire)-- MegaPath, one of the leading providers of managed voice, data, security and cloud services in North America, today announced the launch of its Remote IT Support services. This standalone technical support offering enables U.S.-based service technicians to remotely diagnose and resolve a variety of local area networking, computer and peripheral device issues. MegaPath (News - Alert) Remote IT Support, which is available per incident or as an annual subscription, includes the following services:
MegaPath provides free 24/7/365 technical support to its customers for MegaPath service-related issues. Remote IT Support is a separate, stand-alone service designed for businesses with limited resources or that lack the specialized expertise necessary to support the communication dynamics of today's networking environment. Remote IT Support is available between the hours of 8:00 AM and 8:00 PM ET, Monday through Friday. The solution provides companies with immediate access to certified, U.S.-based technicians and enables business users to discuss issues with a support technician from the convenience of their office or home. To learn more about MegaPath's Remote IT Support offering, visit www.megapath.com/remote-it. About MegaPath MegaPath Corporation provides a full range of data, voice, security and hosted IT services for small, medium and enterprise businesses nationwide. Its leading services empower businesses to easily and securely communicate between their headquarters, employees and business partners, which lowers costs, increases security and enhances employee productivity. To learn more about MegaPath's managed IP data, voice, security and hosted IT services, please visit www.megapath.com
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