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Global multi-service business gateway market forecast to be worth US$2.4Bn by 2020
[August 29, 2014]

Global multi-service business gateway market forecast to be worth US$2.4Bn by 2020


(ENP Newswire Via Acquire Media NewsEdge) ENP Newswire - 29 August 2014 Release date- 21082014 - Multi-Service Business Gateway (MSBG): A Global Strategic Business Report - a new market research report on companiesandmarkets.com (live-PR.com) - Enterprise need for converged voice & data services drives the global multi-service business gateway market. Global market for Multi-Service Business Gateway (MSBG) is projected to reach US$2.4 billion by 2020, driven by growing demand for converged voice & data services among small-to-mid sized businesses.



In the highly competitive modern world, SMBs have been compelled to adopt information and communications technology (ICT) to attract and retain customers, explore opportunities beyond their traditional target markets and survive competition from larger counterparts, all at significantly low costs. Against this backdrop, Multi-Service Business Gateway (MSBG), which integrates multiple primary ICT functions such as data, voice and video capabilities into a single device, especially has become a powerful communication platform for SMBs.

As a device that combines certain key enterprise functions such as VoIP, routing, switching, analog voice interfaces, and security capabilities such as firewall, virtual private networking and intrusion detection/prevention onto a single error-tolerant platform with a common management and control plane, MSBG comes as a valuable communication enabler for SMBs.


Growth in the market is also expected to benefit from the growing popularity of managed and hosted services. While SMBs traditionally relied on acquiring and managing MSBG hardware in-house for gaining access to multiple ICT capabilities and services, managed and hosted MSBG services have been growing in popularity over the last few years. Key benefits of managed services driving its adoption among SMBs include reduced cost of ownership, unrivalled control over the infrastructure, eliminates the need to hire skilled and expensive IT staff, and reduced need for upfront capital expenditure. Technology development induced complexity of MSBG implementation and maintenance additionally strengthens the attractiveness of managed/hosted services.

The growing popularity of technologies like unified communications (UC) is helping boost market prospects for MSBG. Driven by potential cost savings, increased communication efficiency, convenience and flexibility in managing multiple communications platforms, and promised improvements in business processes, demand for UC products is projected increase at a robust pace in the coming years. Capable of enabling unified communications by providing a common platform for both voice and data services over an IP network, the MSBG platform will be the major beneficiary of increased adoption of UC solutions.

Convergence of integrated security and networking appliances augurs well for the global MSBG market. MSBGs in this regard help integrate security solutions such as VPNs and firewalls along with voice/data communication and IT services, thus bringing integrated services to SMBs at a low cost. MSBG plays a critical role in safeguarding SMB networks. The security framework of MSBG includes securing IP networks with conventional VPN and firewall capabilities and advanced VoIP security feature, typically found only on service provider networks. The MSBG security capabilities serves four security layers i.e., network level security, media security, communication session and application layers.

Europe represents the largest market in terms of unit sales, while Asia-Pacific is forecast to emerge as the fastest growing market with a CAGR of 9.8% over the analysis period. Growth in the region is led by robust growth in the enterprise sector, international business expansion, and increase in enterprise mobility especially in emerging markets such as China and India.

Key players operating in the market include ADTRAN Inc., Allied Telesis Inc., Aricent Inc., AudioCodes Ltd., Avaya Inc., Cisco Systems Inc., Critical Links Inc., Edgewater Networks Inc., Fortinet Inc., Freescale Semiconductor Inc., Juniper Networks Inc., LSI Corporation, Nuera Communications Inc., Samsung Electronics Co. Ltd., Sonus Networks Inc.

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Author: Mike King e-mail Phone: 44 0203 086 8600 (c) 2014 Electronic News Publishing -

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