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Brazil : Major Law Firm Reduced Costs and Enhanced Productivity with Cisco Unified Communications [TendersInfo (India)](TendersInfo (India) Via Acquire Media NewsEdge) Law firm Souza, Cescon, Barrieu & Flesch reduced telephone costs and increased productivity through the adoption of the Cisco® Unified Communications solution implemented by 2S, a Cisco systems integrator partner. The law firm has integrated its five units with IP telephony, videoconferencing, security and Cisco TelePresence® tools, plus all the infrastructure required for the adoption of BYOD - Bring Your Own Device. The company expects to register savings up to 30% from long distance calls only. In 2013, a renovation at the Rio de Janeiro unit led the office technology team to consider integrated network solutions in order to meet the demands for reduced telephone costs and increased productivity delivered by the general board. The new ICT (Information and Communications Technology) infrastructure projects have been premised on delivering greater comfort for both internal and external users, regardless of whether or not they were at their service and production workstations. Thus, several small projects that previously ran separately were integrated into the proposed revision of the wired network and Wi-Fi installation, in order to support a new unified communications system, supporting data, voice and videoconferencing in all five offices. "The solution was triggered by the need to move offices, but we already had felt the necessity to upgrade our telephone system, and the renovation in our Rio de Janeiro unit was an opportunity to review the entire infrastructure. We assessed that it would be more efficient to adopt a single, integrated solution, and we, therefore, chose Cisco for the job," said Roberto Lima, partner at the law firm. Virtually achieving all infrastructure layers, the project was initiated by renewing the wired network with managed switches, and the Access Points and Wi-Fi resource management installation. "Following this initial stage, we worked on the firewall implementation integrating the offices, while implementing the IP telephony environment," said Rafael Alves, IT manager, about the videoconferencing rooms' integration. There were 400 IP telephone endpoints installed with videoconferencing and Jabber® communication software available for all employees, across desktops and smartphones. Due to the physical distance among the five offices, these tools helped increase productivity and reduce costs with both travels and especially telephone, as long distance calls began to be routed by the system and counted as local calls. "A major technology contribution to the day-to-day corporate environment is the potential to enable great resources optimization and increased companies productivity. Cisco's Unified Communications Solutions can produce more with less, providing faster processes, greater data transmission reliability, and access security", said Ana Claudia Plihal, Commercial Director at Cisco. (c) 2014 Euclid Infotech Pvt. Ltd. Provided by SyndiGate Media Inc. (Syndigate.info). |