[July 29, 2014] |
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NelsonHall Launches NEAT Vendor Evaluation and Assessment Tool for Multi-Process HR Outsourcing
BOSTON & LONDON & PARIS --(Business Wire)--
NelsonHall, the leading global BPO and IT outsourcing analyst firm, has
today launched a new tool to assist buy-side HR executives and Strategic
Sourcing Managers in assessing vendor capability in Multi-Process HR
Outsourcing (MPHRO).
The NelsonHall Vendor Evaluation and Assessment Tool (NEAT) for Multi-Process
HR Outsourcing is now available to NelsonHall clients, and is also
available for a period free-of-charge to buy-side organizations through NelsonHall
and through its partners SIG
and SSON.
The tool supports a number of potential Multi-Process HR Outsourcing
requirements specifically addressing the needs of organizations with,
for example, strong requirements for multi-country standardization,
client-specific shared service transformation, and technology-led HR
service enhancement.
Suppliers of MPHRO services covered by this NelsonHall Vendor Evaluation
and Assessment Tool (NEAT) include Accenture,
ADP,
Aon
Hewitt, Capita,
IBM,
Infosys,
TCS,
and Zalaris.
The NelsonHall Vendor Evaluation and Assessment tool for multi-process
HR outsourcing is part of NelsonHall's "speed-to-source" initiative. The
NEAT tool sits at the front-end of the vendor screening process and
consists of a two-axis model: assessing vendors against their "ability
to deliver immediate benefit" to buy-side organizations and their
"ability to deliver innovation in support of client-specific
requirements".
The vendors are scored against a wide range of criteria, establishing a
number of scenarios, each representing a different business situation or
client business need.
To add further value in applying the NelsonHall analysis to their own
business situations and requirements, buy-side organizations can input
their own weightings and tailor the MPHRO NEAT tool to their
requirements against 39 individual vendor evaluation criteria. So they
might say: "This set of weightings for multi-country standardization
looks about right to me but I want to place more emphasis on analytics
capability and level of employee self-service." This enables sourcing
managers to use NelsonHall's MPHRO NEAT as an interactive tool via the
web and tailor the criteria used to meet their own specific sourcing
requirements.
About NelsonHall:
NelsonHall
is the leading BPO and IT outsourcing research firm with analysts in the
U.S., U.K., and Continental Europe. The company takes a global approach
to analysis of vendors and outsourcing markets and is widely respected
for the quality and depth of its research.

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