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VOIP Telephone System [TendersInfo (India)](TendersInfo (India) Via Acquire Media NewsEdge) Tenders are invited for VOIP Telephone System. SCOPE OF WORK: a. All materials and equipment supplied to the CSB must be in new and unused condition. b. The contracted firm shall supply all of the necessary hardware, software, licenses, maintenance, and warranties (per the BOM) for the VoIP solution; the installation and configuration of the hardware and software; and, the training of the IT staff to ensure that QoS and the VoIP solution is successfully deployed. c. The contracted firm shall validate the data and voice environments; develop a detailed design (including system, dial plan, and QoS design) for the VoIP solution; and, develop a Bill of Materials (BOM) for hardware, software, licenses, maintenance, and warranties. d. Post-Implementation Training and Support - involves post-implementation system training and 50 hours of post-implementation support to be used for issue resolution and follow-up, as needed. SYSTEM REQUIREMENTS The IP-PBX and applicable related components shall meet the following criteria: a. Modular - The system shall be modular such that the CSB can enable and/or add additional features, as needed. Initially, the CSB is targeting basic dial tone and feature parity with the existing PBX; however, this shall not preclude the CSB from enabling enhanced features and/or integrating additional systems to expand overall system capabilities. b. Scalable - The system shall be able to scale to meet the CSB%s enterprise size requirements. c. Reliable - The system shall be tested and proven to be reliable with the ability to make and receive telephone calls which is considered to be a mission-critical function. d. Secure - The system shall provide secure method(s) for administration via local/remote logon (e.g., command line), administrative software, and/or web interface. Additionally, the system shall support secure/encrypted signaling and media transmission. e. Recoverable - The system shall support backup and the restoration of operations. Backup operations shall be automated such that the most recent copy of data can be restored (e.g., system crash, disaster recovery, etc.). f. Reporting - The system shall have reporting capabilities that include but are not limited to detailed call reports, infrastructure performance, etc.A Tender Information Meeting will be held on August 5, 2014, at 2:00 p.m., in Room C-13A at Tom Davis Square, Sudbury, Ontario. Major organization : ALBEMARLE COUNTY Address : Region Ten Community Services Board, 502 Old Lynchburg Road, Charlottesville, Virginia 22903 Contact Person : Alan Witt Country :United States Email : [email protected] Tender notice number : 14-1147 Notice type : Tender Notice Open date : 2014-08-15 Tender documents : T23193587.pdf (c) 2014 Euclid Infotech Pvt. Ltd. Provided by SyndiGate Media Inc. (Syndigate.info). |