Skye Bank Upgrades Internet Banking Platform
(AllAfrica Via Acquire Media NewsEdge) As part of its recent information technology upgrade, Skye Bank Plc has launched a new Internet/mobile banking platform, SkyePlus+ to deliver consistent and personalised experience through a combination of enhanced self service options.
The banking platform, according to the bank, comes with comprehensive functional coverage to provide the convenience of anywhere, anytime banking thus, giving customers greater control over their finances.
A statement issued by the bank said with the initiative, customers would be able to carry out banking transactions anywhere anytime with quality service guaranteed.
To enhance its capacity for transaction processing and service delivery, Skye Bank recently migrated to the latest core banking system from Oracle Financial Services Systems (OFSS) called Flexcube Universal Banking System version 6.0 to FCUBS v 12.0.
The new Flexcube is an integrated banking application that supports both corporate and retail operations. It is tailored specifically to deliver improved systems availability and superior services to customers across all interaction channels.
The bank said the migration stemmed from the fact that banks the world over are faced with unprecedented changes in customer behavior and expectations as a result of advances in Technology and the fierce competition in a rapidly expanding financial services landscape.
"Buffeted by such trends as e-commerce, social media, instant messaging and self-services, the need for new electronic banking offerings to deliver enhanced convenience has become a major force shaping the way financial institutions now develop, market, and deliver services," the bank explained.
The bank explained that in line with its commitment to service excellence and efficiency through the use of information and communications technology, it has, in the last 24 months, made significant investment in best-in-class technology.
"The upgrade is at center of the bank's IT transformation program, a strategic decision that has far-reaching implications on the bank's future business strategies and success," the bank said.
The new Flexcube is an integrated banking application that supports both Corporate and Retail operations. It is tailored specifically to deliver improved systems availability and superior services to customers across all interaction channels.
Copyright This Day. Distributed by AllAfrica Global Media (allAfrica.com).
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