[May 14, 2014] |
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Emerson Launches First Connected-Home HVAC Service
ST. LOUIS --(Business Wire)--
Emerson (News - Alert) Climate Technologies, a business of Emerson (NYSE: EMR), today
announced the launch of ComfortGuard™
Monitoring Service. ComfortGuard technology is the only
comprehensive monitoring service that allows homeowners to manage their
heating and cooling equipment by providing real-time information and
professional insight that predicts problems, prevents energy waste, and
protects indoor comfort around-the-clock.
For American homeowners, one of the most costly appliances to repair,
replace, power, and maintain is their home's heating and cooling system.
Yet most homeowners are simply unaware of just how inefficient their
system is and have no warning before it stops working. In fact, a recent
U.S. Department of Energy report suggests that more than half of
homeowners' heating and cooling equipment is in need of repair.
Emerson hopes to change this with its first connected-home monitoring
service by:
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Arming homeowners with the insight and guidance needed to take charge
of their heating and cooling equipment.
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Monitoring equipment performance and providing early warning of
problems so small issues can be corrected before they turn into costly
repairs.
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Working with Emerson experts that provide insight and recommendations
so homeowners can confidently make maintenance and repair decisions.
How it Works
Following installation by an authorized service professional,
ComfortGuard's 10 state-of-the-art sensors collect and transmit data
over a Wi-Fi connection every time the heating and cooling system runs.
With every run, a 32-point inspection is conducted, including a scan for
efficiency changes, filter degradation, and component problems. Any
indication of a problem generates a notice to the ComfortGuard
monitoring team who analyzes the data before sending a system alert to
the homeowner and their service professional.
Homeowners are fully informed and in control with emailed alerts,
efficiency and filter status, monthly System Insight Reports, and repair
verifications. They also have access to a fully responsive web and
mobile portal, making system status, live data, equipent details, and
filter size just a click away. In addition, the homeowner's contractor
is alerted and will contact the homeowner to schedule a service call.
Protecting Homeowners' Third Largest Investment
"For most homeowners, one of the largest investments they'll make is in
their heating and cooling system," said Ed Purvis, executive vice
president at Emerson. "With the expansion of Wi-Fi and connected home
products, we see a sizeable market opportunity to help homeowners and
service professionals protect that investment by pairing big data with
important HVAC analytics."
Emerson is offering ComfortGuard Monitoring Service only through
authorized service professionals. The service launched in St. Louis this
spring. The company is working with contractors in Houston to roll-out
service this summer, and additional markets will be announced later this
year.
Monitoring packages start at $9.99 per month. A one-time fee will be
charged for installation and the price varies by service professional.
Emerson's HVAC Expertise
Emerson has been a leading provider of heating and cooling solutions for
residential and commercial applications for more than 75 years. While
ComfortGuard monitoring service marks Emerson's first monitoring service
for the connected home market, the company has provided remote
monitoring of refrigeration, heating, and lighting systems used by the
supermarket and convenience store industry for more than 10 years. The
company also recently introduced the Sensi
Wi-Fi thermostat that allows homeowners to remotely control the
temperature of their home.
For more information, visit www.mycomfortguard.com.
About Emerson
Emerson (NYSE: EMR), based in St. Louis, Missouri (USA), is a global
leader in bringing technology and engineering together to provide
innovative solutions for customers in industrial, commercial, and
consumer markets around the world. The company is comprised of five
business segments: Process Management, Industrial Automation, Network
Power, Climate Technologies, and Commercial & Residential Solutions.
Sales in fiscal 2013 were $24.7 billion. For more information, visit www.Emerson.com.
About Emerson Climate Technologies
Emerson Climate Technologies, a business segment of Emerson, is the
world's leading provider of heating, air conditioning and refrigeration
solutions for residential, industrial and commercial applications. The
group combines best-in-class technology with proven engineering, design,
distribution, educational and monitoring services to provide customized,
integrated climate-control solutions for customers worldwide. The
innovative solutions of Emerson Climate Technologies, which include
industry-leading brands such as Copeland Scroll™ and White-Rodgers™,
improve human comfort, safeguard food and protect the environment. For
more information, visit EmersonClimate.com.
About White-Rodgers
White-Rodgers, headquartered in Saint Louis, Missouri, is a leading
provider of home comfort solutions, including thermostats, gas ignition
controls and indoor air quality products. White-Rodgers innovative
solutions include Emerson Blue thermostats, which are among the most
accurate and reliable in the industry. The group is also a leader in
communicating electronics for HVAC systems. White-Rodgers is a business
unit of the Emerson Climate Technologies business segment. For more
information, visit www.White-Rodgers.com.

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