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Daniel Richards Answers your questions about computers and the internet [Daily Post (Liverpool, England)](Daily Post (Liverpool, England) Via Acquire Media NewsEdge) Q I have just booked a holiday through a national holiday retailer and they have sent me an email with a link to 'download my e-tickets' and print them - what does this mean and is it safe? A When you download a file, you transfer it from the internet to your computer. The most commonly downloaded files are programs, updates, or other kinds of files such as game demos, music and video files, or documents. Downloading can also mean copying information from any source to a computer or other device, such as copying your favourite songs to a portable music player. Whenever you download a file, there is always a small risk that the file will contain a virus or a program that can damage your computer or your information. As a precaution, ensure you have installed an antivirus program, and it is up to date. Only download from trusted sources, or check with a more knowledgeable friend before proceeding. Q I am going on a short cruise in June and my husband thinks it would be a great idea to take my tablet with me - is this a good idea? A Taking your tablet with you is a brilliant idea, as it means you can email pictures home, keep in touch with home events through local news, and also have all your reading material in one place - you could even be adventurous and have some apps to learn the local lingo. A word of caution though - you need to check out the procedures for carrying your tablet if you are taking a flight to your ship, and secondly - you need to find out if there is WiFi on the ship, and if they are charging for its use. I have seen some shocking charges by some travel companies. If you are still going to be taking the tablet, ensure that you have good security on it, and that you know how to connect to new broadband connections - test it out at your local library if you live in Gwynedd. Q My mother is slowly getting used to using the laptop I gave her at Christmas, but I am unsure if the help I am giving her is correct - are there any lesson guides available? A There are a number of self help guides online, including BBC Click, which is liked by all who use it. Alternatively go to my website at http://gwynedd-getit together.btck.co.uk/ where I have free guides and teaching tips available for free download. These are available in both Welsh and English. ? Your internet questions answered by Daniel Richards, coordinator of IT i Ti a Fi - a Gwynedd wide project aimed at getting more Gwynedd residents to get online. The project is part of the Get IT Together Programme managed by Citizens Online in partnership with BT's Connected Society programme, Cymunedau 2.0, Gwynedd Council and Cartrefi Cymunedol Gwynedd.2.0. BT's Connected Society programme, is BT's commitment to help people right around the world gain the skills and confidence they need to join the online community. Telephone 07854 690529, or email [email protected] www.citizensonline.org.ukwales (c) 2014 ProQuest Information and Learning Company; All Rights Reserved. |