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Cameroon : FTS and CAMTEL expand convergent billing relationship [TendersInfo (India)]
[March 27, 2014]

Cameroon : FTS and CAMTEL expand convergent billing relationship [TendersInfo (India)]


(TendersInfo (India) Via Acquire Media NewsEdge) FTS, a global provider of billing, charging, policy control and payment solutions, declared that it has expanded its relationship with national telecommunications provider Cameroon Telecommunications (Camtel). Camtel has finalised an important licensing expansion agreement and renewed its contract with FTS for convergent charging and billing support. FTS is also due to execute a major hardware update venture on behalf of the provider, which provides a wide range of voice, data, VSAT and Internet services to its residential and business customers in Cameroon.



Camtel first deployed FTS Leap Billing in 2007 to support its charging, billing, customer care and interconnect operations across its fixed, mobile and Internet services. Since then, FTS Leap Billing has enabled Camtel to develop exceptional income opportunities via an improved subscriber experience and effective customer support, leading to enhanced customer satisfaction.

In this latest contract, FTS offers Camtel with additional licenses resulting from a growth in the number of the operators subscribers, extended maintenance and support, a hardware upgrade and a disaster recovery plan (DRP) infrastructure. FTS has a substantial customer base in Africa and is well-acquainted with the challenges faced by the region s operators. Leap Billing helps operators to dramatically reduce the time and cost of any change requests, allowing billing to rapidly adopt new services. Using FTS solutions, Camtel s back office teams are able to act at the speed of marketing with a much lower total cost of ownership (TCO).


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