|[March 19, 2014]
Canon Professional Services Program Announces New Cinema Membership Level in Canon's CPS Program
MELVILLE, N.Y. --(Business Wire)--
Canon (News - Alert) U.S.A. Inc., a leader in digital imaging solutions, announced
today that the Canon Professional Services (CPS) program has been
expanded and now provides support for all Cinema EOS products. Created
over 30 years ago to support professional film photographers, CPS has
evolved through the years to keep pace with the changing needs of the
modern imaging professional. A new CPS Cinema level has been added to
the current Silver, Gold and Platinum levels continuing Canon's
commitment to support professional imaging customers as their needs grow
CPS Cinema Membership provides members with benefits like maintenance
services, which are valuable for filmmakers who use their cinema
equipment in all types of elements, repair discounts, and equipment
evaluation loans, ideal for cinematographers looking to test out new
equipment. In addition, members receive Canon Live Learning discounts,
access to a 24/7 Live Exclusive Member Hotline, as well as a range of
other benefits. CPS Cinema members receive expedited two-business day
turnaround on their registered products at Canon Service and Support
centers located in Hollywood, CA (News - Alert), and Ridgefield Park, NJ, with more
locations to be added in the future. Additionally, CPS Cinema members
can receive on-site Clean & Check Service by trained Canon CPS service
and support professionals at select trade shows such as the 2014
National Association of Broadcasters Show (NAB), taking place April 7th-10th
at the Las Vegas Convention Center.
"CPS is such an important part of Canon's award-winning service and
support offering. Now with the success and rapid growth of our Cinema
EOS products we felt it was time that cinema professionals were also
provided with a level of CPS support that is able to address their
unique needs," said Yuichi Ishizuka, executive vice president and
general manager, Imaging Technologies & Communications Group, Canon
U.S.A. "Following in the tradition of exceptional service and support,
CPS Cinema enhances our commitment to supporting imaging professionals."
To become a CPS Cinema member a customer needs to own just one inema
Zoom lens, or one of the following Cinema EOS cameras: the EOS C300, EOS
C500, or EOS-1D C. Members will also receive benefits on all other
qualified products entered in their CPS account. Annual membership for
CPS Cinema is $1,000.
Cinema Prime lenses and the EOS C100 are now included as qualifying
products for CPS Platinum and receive all benefits provided at that
In order to better serve corporations like newspapers, rental houses,
schools and universities, Canon has also developed an Enterprise level
of CPS support. Enterprise CPS is a customizable program developed to
provide service and support benefits that meet the unique needs of
medium-and-large sized companies who own large quantities of Canon
imaging products. Customized benefits of Enterprise CPS can include any
or all of the benefits of regular CPS membership in addition to on-site
maintenance service, expanded product support and more.
After the success at the 2013 NAB Show, Canon's Professional Services
will again be hosting the Canon Hospitality Suite at the 2014 NAB Show.
The Canon Hospitality Suite (Room C201) is open to all NAB tradeshow
attendees with priority support for CPS Gold, Platinum, Cinema, and
Enterprise members. After checking in at the CPS kiosk in the Canon
booth C4325, visitors to the suite located just off of the tradeshow
floor can experience Canon's commitment to service and support for the
professional imaging community first hand.
Suite visitors will also be able to chat with Canon experts about
Canon's exciting developments in cinema, video and DSLR technology and
Canon technical representatives will be on-hand to provide product
consultations. Gold, Platinum, Cinema, and Enterprise CPS members can
take advantage of the complimentary onsite Clean & Check Service
(limited to two Canon DSLR bodies or lenses or one Cinema product or XF
professional video camcorder currently registered to your CPS membership
account). Show attendees will also have the opportunity to sign up for
Canon CPS membership. Product serial numbers for qualifying CPS
equipment will be needed in order to process on-site membership
For details and additional information on the new CPS Cinema and
Enterprise CPS membership levels, as well as other CPS programs, or to
see a comprehensive list of all qualifying Cinema products please visit
the CPS web page at: www.cps.usa.canon.com.
About Canon U.S.A., Inc.
Canon U.S.A., Inc., is a leading provider of consumer,
business-to-business, and industrial digital imaging solutions. With
approximately $36 billion in global revenue, its parent company, Canon
Inc. (NYSE:CAJ), ranks third overall in U.S. patents registered in 2013†
and is one of Fortune Magazine's World's Most Admired Companies in 2014.
In 2013, Canon U.S.A. has received the PCMag.com Readers' Choice Award
for Service and Reliability in the digital camera and printer categories
for the tenth consecutive year, and for camcorders for the past three
years. Canon U.S.A. is committed to the highest level of customer
satisfaction and loyalty, providing 100 percent U.S.-based consumer
service and support for all of the products it distributes. Canon U.S.A.
is dedicated to its Kyosei philosophy of social and environmental
responsibility. To keep apprised of the latest news from Canon U.S.A.,
sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss
and follow us on Twitter (News - Alert) @CanonUSA.
†Based on weekly patent counts issued by United States Patent and
All referenced product names, and other marks, are trademarks of their
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