|[March 05, 2014]
HomeAway Raises the Bar in Vacation Rental Guest Hospitality with its Acquisition of Mobile Application Glad to Have YouTM
AUSTIN, Texas --(Business Wire)--
HomeAway, Inc. (NASDAQ: AWAY),
the world's leading online marketplace for vacation rentals, today
announced that, through an all cash transaction, it has acquired Glad to
Have You, Inc., the creator of the vacation rental industry's leading
mobile guest management solution designed specifically for property
managers and homeowners to improve the way they manage and communicate
with guests during their stay.
HomeAway® plans to make Glad to Have You™ ("GLAD") mobile
applications available to its property managers and owners, enabling
travelers to have detailed property information at their fingertips,
while helping to maximize the enjoyment of their vacations.
GLAD comes in two versions: GladOwners™and
Both versions provide travelers with crucial information about the
vacation rental and its amenities in the palm of their hands, including:
Detailed Rental Logistics: Prior to their trip, guests receive
all of the details they need for their stay, such as check-in/out
instructions, important phone numbers, property access information,
Wi-Fi passwords, and instructions for using AV equipment and other
Nearby Activities: Guests receive customized recommendations
for nearby restaurants and attractions as well as a map of the area.
Digital Guestbook: Guests have the opportunity to leave reviews
and include photos of their stay through the application - which is
expected to lead to a significant increase in both number and
relevance of property reviews on HomeAway sites.
The existing GladOwners™ product is available to HomeAway customers for
free by clicking here. Any owner
that is not a HomeAway customer may purchase GladOwners™ for $9.99 per
month or $99.99 per year.
Users of GladProfessional™ (for property managers) receive the same
benefits as GladOwners™ but with additional scale to help manage a large
inventory of properties. They also enjoy additional features such as:
Guest Communication: Guests can receive push notifications
before and throughout their stay, such as a notification about early
check-in opportunities, and have instant communications with the
property manager 24/7.
Service Requests: Guests can submit cleaning and maintenance
requests with a push of a button.
Guest Analytics: Property managers can capture and learn
guests' dining or activity preferences and send special offers.
Software Integration: Integrates easily with the most widely
used property management software products in the industry.
Property Manager Branding: The application allows property
management companies to brand the mobile interface.
Given the added features of the GladProfessional™ product, it is not
offered free of charge - pricing for existing customers will not chang.
Currently, it is in use by more than 300 property management companies
in the United States, with travelers using the application more than 15
times during an average stay.
"We believe the GLAD solution is by far the best example we've seen of
utilizing mobile technology to significantly enhance the experience of
staying in vacation rentals," says Brian Sharples, CEO and cofounder of
HomeAway. "The GLAD team has created a hit product that has received
rave reviews from both suppliers and travelers, and we expect it to have
a meaningful impact on HomeAway's customer experience by bringing an
even higher level of hospitality and professionalism to our existing
mobile product suite."
Founded in 2012 by co-CEOs, Keith Landers and Jason Sprenkle, GLAD has
grown quickly by focusing efforts on building a better experience for
travelers by leveraging the smartphone platform. The business will join
HomeAway and be managed by HomeAway Software Vice President Bill
Furlong. Keith Landers and Jason Sprenkle will stay on as consultants
during the transition.
"We've worked tirelessly to create and optimize the best mobile
management system and experience for Glad to Have You users and we can't
be more thrilled to share our product with the rest of the vacation
rental world through HomeAway's leading distribution platform," says
Jason Sprenkle, co-CEO of GLAD.
Cautionary Statement Regarding Forward-looking Statements
This press release contains "forward-looking" statements, subject to the
safe harbor provisions of the Private Securities Litigation Reform Act
of 1995, which are based on HomeAway management's beliefs and
assumptions and on information currently available to management.
Forward-looking statements include information concerning HomeAway's
expected, possible or assumed future results of operations, growth and
business outlook, ability to integrate Glad to Have You, Inc., offer
GLAD products, and the impact of those products on HomeAway's business
and market marketplace.
Forward-looking statements include all statements that are not
historical facts and may be identified by terms such as "continues,"
"plans," "believes," "expects," "anticipates," "could," "look forward
to," or similar expressions and the negatives of those terms.
Forward-looking statements involve known and unknown risks,
uncertainties and other factors that may cause HomeAway's actual
results, performance or achievements to be materially different from any
future results, performance or achievements expressed or implied by the
forward-looking statements. Factors that could cause or contribute to
such differences include, but are not limited to the following: (a)
HomeAway's inability to continue to attract and maintain a critical mass
of property listings and travelers, (b) a decrease in renewal of
listings, (c) HomeAway's inability to effectively manage its growth, (d)
HomeAway's inability to increase sales to existing property owners and
managers and attract new ones, (e) the impact of pay-per-booking or
other changes in HomeAway's pricing policies or those of its
competitors, (f) HomeAway's inability to execute its product and
services development roadmap, including e-commerce initiatives, (g) the
impact of general economic conditions, (h) fluctuations in foreign
exchange rates, (i) HomeAway's inability to introduce successful new
products and services; (j) the inability to integrate and grow Glad to
Have You, Inc. and other recent acquisitions, and (k) such other risks
and uncertainties described more fully in documents filed with or
furnished to the Securities and Exchange Commission (the "SEC (News - Alert)"),
including HomeAway's most recent 10-K, filed on February 27, 2014. All
information provided in this press release is as of the date hereof and,
except as required by law, HomeAway assumes no obligation to update this
information, even if new information becomes available in the future.
About Glad to Have You
Glad to Have You's mobile platform and overall Guest Management System™
provides hospitality management companies around the world with an
elegant, customized mobile solution for guests driven by an easy to use
cloud based content management portal. The solution allows companies to
provide guests with an easier, more informed and overall more enjoyable
travel experience. Each guest receives the pre-arrival, property, and
area information they need automatically, along with all of the details
they need for their specific stay - when to arrive, where to park,
auto-generated check-in info and lock codes. Guests even receive
specific details unique to each guest like wireless codes, television
instructions, etc. The platform also provides instant two-way
communications with guests, detailed analytics, and a robust and fully
integrated marketing platform to increase guest loyalty. It's a concept
based on giving guests what they need, when they need it, and how they
want it. For more information visit: Glad
to Have You.
HomeAway, Inc., based in Austin, Texas, is the world's leading online
marketplace for the vacation rental industry, with sites representing
over 890,000 paid listings of vacation rental homes in 190 countries.
Through HomeAway, owners and property managers offer an extensive
selection of vacation homes that provide travelers with memorable
experiences and benefits, including more room to relax and added
privacy, for less than the cost of traditional hotel accommodations. The
company also makes it easy for vacation rental owners and property
managers to advertise their properties and manage bookings online. The
HomeAway portfolio includes the leading vacation rental websites
HomeAway.com, VRBO.com and VacationRentals.com in the United States;
HomeAway.co.uk and OwnersDirect.co.uk in the United Kingdom; HomeAway.de
in Germany; Abritel.fr and Homelidays.com in France; HomeAway.es and
Toprural.es in Spain; AlugueTemporada.com.br in Brazil; HomeAway.com.au
in Australia; and Bookabach.co.nz in New Zealand. Asia Pacific
short-term rental site, travelmob.com, is also owned by HomeAway.
HomeAway also operates BedandBreakfast.com, the most comprehensive
global site for finding bed-and-breakfast properties, providing
travelers with another source for unique lodging alternatives to chain
hotels. For more information about HomeAway, please visit www.HomeAway.com.
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