Restaurant apologizes for credit card data breach [Northwest Florida Daily News, Fort Walton Beach :: ]
(Northwest Florida Daily News (Fort Walton Beach) Via Acquire Media NewsEdge) Feb. 05--The owners of McGuire's Irish Pub on Wednesday said they are infuriated by the credit card data fraud that occurred at their Destin and Pensacola restaurants.
W. McGuire Martin spoke directly to readers in a half-page advertisement that ran in the Daily News and the Pensacola News Journal.
"You mean everything to us," the ad read. "We look forward to serving you with the peace of mind our enhanced security measures provide. ... Let us assure you, criminals will not and cannot affect our warm and friendly service."
Martin also confirmed that hackers had illegally accessed the restaurant's computer system and stole credit card numbers during a 90-day period ending in December. He said the restaurant has hired a security consultant to improve its data protection.
"I can tell you they feel horrible about it," said John Murphy, a security consultant with Eastern Shore Consulting. "Their customers mean a lot to them."
Murphy said his company is being called on to assist with a growing number of financial data breaches.
"We're seeing it across the country," he said. "Unfortunately, there's a lot of bad guys out there doing things for all the wrong reasons."
In the newspaper ad, Martin pledged to help authorities bring those responsible to justice and listed a hotline number, 1-888-258-3943, for customers to call with questions and concerns.
"They will keep it up as long as they feel people are calling in," Murphy said.
Contact Daily News Staff Writer Kari C. Barlow at 850-315-4438 or firstname.lastname@example.org. Follow her on Twitter @KariBnwfdn.
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