|[January 06, 2014]
Samsung Mobile Fortifies Enterprise Leadership Position with New Comprehensive Services and Solutions for Businesses
LAS VEGAS --(Business Wire)--
As businesses adopt mobile technology at an unprecedented pace, the need
for best in class support and services is growing rapidly. As part of
its commitment to provide comprehensive business solutions, Samsung (News - Alert)
Telecommunications America, LLC (Samsung Mobile) today announces Samsung
Enterprise Services, a portfolio of services which supports customers
through the entire lifecycle of a mobile device deployment and
integrates with existing Samsung Mobile enterprise offerings.
Samsung Enterprise Services provides customers with support options in
two essential areas - deployment services and ongoing management.
Together with Digital Management, Inc. (DMI), Samsung Mobile now offers
a full range of mobile enterprise services including initial needs
assessment, device configuration and migration, deployment and
development of customized services.
The second component of Samsung Enterprise Services is Samsung
MobileCare for Enterprise which offers ongoing management support and
dedicated service for business customers. Samsung MobileCare simplifies
the maintenance, support and management of Samsung Mobile devices - both
corporate-issued and employee-owned - through training, technical
support, certified repair and extended warranty care.
Samsung Mobile will also be the first mobile device manufacturer to
establish a strategic relationship with OtterBox to supply a complete
and complementary portfolio of accessory solutions for enterprise
These alliances with industry leaders such as DMI and OtterBox will
assist businesses with their deployment of devices and solutions via
best-in-class processes and procedures while minimizing resource- and
headcount-intensive capital investments involved with mobile migrations.
"Samsung Mobile customers are deploying hundreds, thousands or even tens
of thousands of our highly sought-after, secure devices in a very short
period of time given their need to replacelegacy hardware," said Tim
Wagner, Vice President and General Manager of Samsung Mobile's
Enterprise Business Unit. "For these customers, an investment in a
mobile initiative is much greater than just the cost of purchasing the
devices. They require the very best in security, solutions and services
which we can now seamlessly deliver via Samsung Knox, the Samsung
Solutions Exchange and Samsung Enterprise Services."
With Samsung Enterprise Services, Samsung Mobile builds upon its rapidly
growing success in serving businesses. In 2013, Samsung Mobile
introduced the Knox security platform and also launched the Samsung
Solutions Exchange to help businesses embrace a "mobile-first"
philosophy and turn off-the-shelf consumer devices into purpose-driven
business tools. By combining these offerings with Samsung Enterprise
Services, Samsung Mobile has further strengthened its comprehensive
portfolio of enterprise solutions and services.
"Samsung Knox brings real enterprise-grade security and privacy
protection to Android (News - Alert). This is a huge benefit for end users and IT,"
said Jay Sunny Bajaj, DMI founder and CEO. "Establishing a relationship
with DMI to provide enterprise managed mobility services further extends
Samsung's leadership in the enterprise market. We are very excited to be
a part of this industry changing relationship and in helping to lead the
charge in empowering working professionals to decide which mobile device
best fits their needs for work and play."
To learn more about how businesses of every size can benefit from
Samsung Enterprise Services, including Samsung MobileCare, visit www.samsung.com/us/business/samsung-for-enterprise/mobilecare.html.
Samsung, Samsung Enterprise Services, Samsung MobileCare, Knox and
Samsung Solutions Exchange are all trademarks of Samsung Electronics
About Samsung Telecommunications America
Samsung Telecommunications America, LLC, (Samsung Mobile) a Dallas-based
subsidiary of Samsung Electronics Co., Ltd., researches, develops and
markets wireless handsets, wireless infrastructure and other
telecommunications products throughout North America. For more
information, please visit www.samsung.com.
About Samsung Electronics Co., Ltd.
Samsung Electronics Co., Ltd. is a global leader in technology, opening
new possibilities for people everywhere. Through relentless innovation
and discovery, we are transforming the worlds of televisions,
smartphones, personal computers, printers, cameras, home appliances, LTE (News - Alert)
systems, medical devices, semiconductors and LED solutions. We employ
236,000 people across 79 countries with annual sales of US$187.8
billion. To discover more, please visit www.samsung.com.
Disclaimer of Warranties:
Samsung Mobile's extended warranty program is subject to acceptance of
the applicable Terms and Conditions.
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