Compuware Presents Live Customer Webcast Featuring BT and Independent Research Firm: "How You Can Improve SAP Performance"
(GlobeNewswire Via Acquire Media NewsEdge) Webcast to Provide Real-World Insight Into Best Practices for Understanding and Improving End User Experience of SAP
DETROIT, Feb. 25, 2013 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company, today announced a live customer webcast featuring BT and Forrester Research, Inc. This webcast will provide real-world insight into best practices for understanding and improving SAP system performance.
"How You Can Improve SAP Performance"When:
Thursday, March 7, 2013Time:
10 a.m. Eastern time / 3 p.m. GMTPresenters
George Lawrie, Vice President and Principal Analyst, Forrester Research; Daniel Poulter,
Senior Product Marketing Manager, BTWhy:
SAP systems are complex due to their size, the integrations with other applications and the
customization needed to meet organizations' specific business and organizational needs.
Therefore, maintaining these systems is time-consuming and costly. In the end,
organizations only benefit from the SAP application if the new business processes are
more efficient and if user adoption is massive.
Poor SAP performance damages not only user adoption but also the business and a
company's overall performance. The key is to manage SAP performance from the end-user
perspective; yet, few understand how to diagnose the causes many of which occur
outside the SAP application itself of poor SAP user experience.
Leading-edge companies such as BT have found new, innovative ways to resolve this
issue. Using its BT Connect Applications portfolio, BT has optimized its SAP applications,
improving performance by as much as 43 percent.What:
During this free webcast, attendees will learn:
-- how companies approach SAP modernization efforts while preserving same levels of service;
-- why problems seen as "SAP problems" may not be SAP problems at all;
-- how to detect, capture and quantify poor SAP user experience before end users call the help desk;
-- how application performance management solutions can complement the SAP solution manager with no interference with the SAP system; and
-- what recommendations BT are providing their customers in order to optimize SAP performance.
Compuware APM is the industry's leading solution for optimizing the performance of web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, Compuware APM provides the market's only unified APM coverage across the entire application delivery chain from the edge of the internet through the cloud to the datacenter. Compuware APM helps customers deliver proactive problem resolution for greater customer satisfaction, accelerate time-to-market for new application functionality and reduce application management costs through smarter analytics and advanced APM automation.
With more than 4,000 APM customers worldwide, Compuware is recognized as a leader in the "Magic Quadrant for Application Performance Monitoring" report. To read more about Compuware's leadership in the APM market, click here.
To find out more about BT Global Services Connect Applications portfolio please go to: http://www.globalservices.bt.com/uk/en/products_subcategory/application_performance_management
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CloudSleuth Compuware Corporation
Compuware Corporation, the technology performance company, makes technology make a difference by providing software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.
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BT is one of the world's leading providers of communications services and solutions, serving customers in more than 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband and internet products and services and converged fixed/mobile products and services. BT consists principally of four lines of business: BT Global Services, BT Retail, BT Wholesale and Openreach.In the year ended 31 March 2012, BT Group's revenue was £18,897m with profit before taxation of £2,445m.
British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group.
BT Group plc is listed on stock exchanges in London and New York. For more information, visit www.btplc.com
CONTACT: Press Contact
Kayla Siefker, Senior Public Relations Manager
Compuware APM Business Unit
Jackie Lucas, Warner Communications
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Detroit, MI 48226
2013 GlobeNewswire, Inc.
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