NetDespatch speeds Softcat's nationwide deliveries through APC Overnight
Feb 14, 2013 (M2 PRESSWIRE via COMTEX) --
IT company Softcat has seen a major improvement in its next day delivery service since choosing APC Overnight and NetDespatch. A leading provider of IT integration solutions for postal and parcel carriers NetDespatch enabled Softcat to seamlessly integrate their despatch operations with Delivered.net, the local APC Overnight depot in the Thames Valley and Chilterns specialising in logistics and express delivery.
Softcat uses NetDespatch's intelligent web-based booking, labelling and tracking software to fulfil orders in minutes, eliminating the need for manual data entry and reducing the risk of human error. Each year Softcat despatches tens of thousands of computer hardware and software orders through Delivered's APC Overnight service to corporate customers across the UK, a process that is now streamlined saving the company hours of administration. Maria East, Customer Service Manager at Softcat, reports that the NetDespatch web platform is a very useful tool. "We like the online system very much. We set it up to remember our accounts, which it does automatically after first entering the details. The postcode lookup feature is very useful as it shows all the businesses using a particular postcode and we can simply select the correct one and save it. The labelling feature makes light work of turning around the orders and we find it reliable and accurate. We can also use the system to provide online proof of deliveries, if requested," she says.
Softcat is one of the fastest growing IT providers in the UK. It provides commodity sourcing, a comprehensive range of IT solutions, managed services, software licensing, eProcurement and user education through webinars and special events. The company has consistently bucked recent economic trends, seeing its revenues increase by more than 38 per cent in the last year. As well as receiving the award for "The Best Small Company to Work For" they have also appeared in "The Sunday Times Profit Track 100" in addition to countless "Partner of the Year" accolades and industry acknowledgements.
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UK based NetDespatch is an innovator and market-leader in the provision of platform and software as a service solutions for parcel carriers and postal organisations worldwide. The fully hosted and managed services include end-to-end systems integration, branded web shipping applications, tracking and proof-of delivery management, and flexible methods for enterprise label printing. The firm has developed a reputation for solving both shippers' and carriers' operational problems through time and money-saving automation.
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