SolarWinds Survey Reveals UK IT Pros Are Engaged, Friendly and Loyal Employees
CORK, IRELAND, Jan 09, 2013 (MARKETWIRE via COMTEX) --
SolarWinds (NYSE: SWI), a leading provider of powerful and
affordable IT management software, today released results of a survey
of network administrators, the second part of a comprehensive survey
which last month announced findings for systems administrators. The
results show a striking similarity between both groups in job
satisfaction and optimism, experience and loyalty, as well as how
they like to spend their free time and even their favorite video
games and geek TV shows. The survey also uncovered some on-the-job
differences between the groups.
These results are part of a wide-ranging survey of 400 UK-based
systems administrators (sysadmins) and 400 UK-based network
administrators (netadmins), conducted in October 2012 to understand
the IT professional in both their professional and personal lives.
Despite an overwhelming majority of each group agreeing there are now
more responsibilities and demands on their time, the overarching
results find IT workers to be model employees: experienced,
optimistic and confident in their companies, loyal and satisfied in
their job roles.
-- High levels of overall job enjoyment: Though both groups enjoy their
jobs, netadmins demonstrate slightly higher job satisfaction. More
netadmins (72 percent) expressed enjoyment in their jobs compared with
sysadmins (67 percent). Both groups felt appreciated by their
organization with 55 percent of netadmins and 53 percent of sysadmins.
The most enjoyable thing about their jobs Over 70 percent of
netadmins and sysadmins agree it's solving problems -- the top answer
for both groups.
-- New Year's projections: System and network admins overall believe
their 2013 budgets will likely remain flat. Thirty-nine percent of
these IT pros expect no change from 2012. Nonetheless, both groups
remain optimistic for the New Year: 69 percent of netadmins and 65
percent of sysadmins agree 2013 will be a better year for their
-- Loyalty towards and confidence in their companies: Both netadmins and
sysadmins are loyal to their companies, with 43 percent of sysadmins
and 38 percent of netadmins and having worked at their jobs for 10
years or more or never having changed jobs. Seventy-seven percent of
netadmins and 71 percent of sysadmins expressed that they have some
level of trust in the senior/executive leadership of the company. The
numbers were even higher for trust in IT leadership, with 81 percent
of netadmins and 74 percent of sysadmins expressing some level of
-- Feeling supported: A key shared viewpoint among both groups is that
they feel supported and empowered to do their jobs in various ways. A
majority of both groups feel they have adequate tools and software
support from the organisation and ongoing training and skills
development. Netadmins, however, receive slightly more support, with
67 percent versus 62 percent of sysadmins saying they have adequate
tools and software; 61 percent versus 56 percent having adequate
organisational support; and 57 versus 50 percent having adequate
ongoing skills training and development. However universally, most IT
pros -- 70 percent of both groups -- feel their work is not well
understood by others in the company.
-- Responsibility and compensation: As may be expected, netadmins have a
wider range of responsibilities compared with their sysadmin
counterparts. As a result, netadmins also spend more free time
working, with 46 percent indicating they spend a "significant" amount
of time completing tasks, compared with 44 percent of sysadmins.
-- Similar frustrations: On both sides, sysadmins and netadmins have
similar frustrations: too little pay but too much to do and increasing
workloads, not having enough budget and a lack of appreciation from
-- Ambitions: In five years, 37 percent of netadmins and 30 percent of
sysadmins see themselves as IT department head. However, only five
percent of netadmins and four percent of sysadmins think they would
make it as CIO. Interestingly, there is some desire between the groups
to switch job roles: 19 percent of netadmins say they will cross over
to systems management, while 12 percent of sysadmins say they will be
netadmins in five years.
"Our survey reveals that IT pros are a remarkable and resilient bunch,"
said Kevin Thompson, President and CEO, SolarWinds. "They are unsung
heroes in many companies, but they are incredibly loyal and motivated
despite the scope of work they do and the demand of work on their
time both on and off the job. It's essential for companies to
understand what drives netadmins and sysadmins to perform and give
them the support that helps make their jobs easier in order to retain
these valuable employees."
As with their professional lives, network administrators and systems
administrators show some remarkable similarities in their personal
lives and preferences.
-- Personality traits: More than 50 percent of both groups say they are
hardworking, the top personality trait chosen, closely followed by
-- Gadgets of choice: Respondents have indicated a preference for Android
over iPhone for their personal smartphone, with 38 percent for the
Google platform compared to 32 percent for Apple. An overwhelming
majority of netadmins and sysadmins are PC users with 83 and 81
-- What they watch: The top sci-fi TV show for both groups was "Star
Trek," followed by "The X-Files" and "The Simpsons." But on the big
screen, "Lord of the Rings" and "Star Wars" both won the top movie
franchise spot, closely followed by "The Matrix."
-- What they drink: If they aren't working during their free time,
netadmins and sysadmins like to enjoy a brew after work. Thirty
percent of IT pros prefer some kind of beer to drink in their off
time. Wine is also a favoured off-duty drink for a little under 20
percent of respondents.
-- More similarities: Both groups list Batman as their favorite
superhero; rock music as the genre of choice; and compact cars as
current vehicles. The top three answers for what they like to do in
their free time were the same between the two groups: 1) spending time
with family and friends; 2) unwinding at home; and 3) surfing the
Demographically, two-thirds of both groups were male. Slightly more
netadmins than sysadmins have advanced degrees, with 59 percent of
netadmins having at least a bachelor's degree compared with 53
percent of sysadmins. Netadmins were also a bit more experienced,
with 63 percent indicating more than 8 years of experience versus 59
percent of sysadmins.
The complete survey results can be found on SlideShare, and an
infographic on the data can be found on SolarWinds' Whiteboard blog.
SolarWinds (NYSE: SWI) provides powerful and
affordable IT management software to customers worldwide from Fortune
500 enterprises to small businesses. In all of our market areas, our
approach is consistent. We focus exclusively on IT Pros and strive to
eliminate the complexity that they have been forced to accept from
traditional enterprise software vendors. SolarWinds delivers on this
commitment with unexpected simplicity through products that are easy
to find, buy, use and maintain while providing the power to address
any IT management problem on any scale. Our solutions are rooted in
our deep connection to our user base, which interacts in our online
community, thwack, to solve problems, share technology and best
practices, and directly participate in our product development
process. Learn more today at http://www.solarwinds.com/.
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