Motorola expands Malaysia presence [New Straits Time (Malaysia)]
(New Straits Time (Malaysia) Via Acquire Media NewsEdge) KUALA LUMPUR: Motorola Solutions Inc, which has invested RM4 billion in Malaysia over almost four decades, plans to open a call centre and a network operations centre in Penang to support its global operations.
The facilities - the Motorola Solutions' Global Solutions Support Centre (call centre) and Network Operations Centre - will be officially launched on Wednesday.
Both centres will lend support for talent development and technology transfer in Malaysia.
The United States-based global technology giant has definitely picked up the cue from the government to expand its existing business activities to include services.
Slightly less than half of Motorola's products are exported to the US (43 per cent), followed by Asia (31 per cent). Europe, Middle East and Africa make up the balance 26 per cent.
Motorola Solutions provides business- and mission-critical communication products and services to enterprises and governments. In Malaysia, Motorola is a key industry player and has helped to shape the communications landscape for more than 38 years.
Motorola's largest research and development (R&D) centre and manufacturing plant for radio products in Asia are located in Penang.
The centre also provides critical system support and solutions development for customers across Asia.
Motorola has time and again affirmed that Malaysia will continue to be an important regional base for the company as many of its regional centres are located in the country.
In an email interview with Business Times late last year, its corporate vice-president for Asia Pacific, Phey Teck Moh, said the Malaysian government's policies, aimed at developing the nation into an emerging knowledge-based economy, have made it ideal for global multinational corporations (MNCs) like Motorola to explore and invest in the country.
Motorola Solutions is one of the six MNCs selected by the government to share their learnings to enrich the Economic Transformation Programme (ETP). The company focuses on the electronics sector, including expanding the wireless communication ecosystem and radiofrequency identification.
Two of Motorola's senior R&D managers took part in the planning process of ETP.
Motorola is also involved in the collaborative research in engineering science and technology initiative, or Crest, an important component of the ETP.
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