[November 08, 2012] |
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Emergency Call Center Dispatchers Increasingly Look to Amcom Software to Help Improve Response
MINNEAPOLIS --(Business Wire)--
Amcom
Software, Inc. today announced that an increased number of emergency
call centers are implementing its pc/psap™
solution. Public safety dispatch center personnel require a solid
communication infrastructure to initiate fast, coordinated emergency
response within their communities. Organizations spanning military
bases, local governments, hospitals, colleges and universities are
selecting Amcom because of its track record in safety as well as the
software's ability to integrate smoothly with existing systems such as
phone and mapping.
Organizations working with Amcom to power their public safety response
include:
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Englewood Cliffs Police Department, New Jersey
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Hot Springs County, Wyoming
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Newark Police Department,New Jersey
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Reedy Creek Improvement District, Florida
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Township of Union Police Department, New Jersey
When someone dials for emergency assistance, the call goes to a dispatch
center for assessment. With pc/psap's easy-to-use graphical interface,
emergency dispatchers are able to instantly involve police, fire, EMT,
and hazmat personnel with a click of the mouse or a touch on the screen,
saving precious response time in emergency situations.
"Many organizations want to improve how they manage public safety at a
time when there's heightened focus on emergency response," said Kate
Bolseth, COO, Amcom Software. "Our customers tell us they value our
track record for having a dependable, flexible system that dispatchers
find easy to use when seconds count. We strive to provide the highest
levels of support for emergency call centers so they can do their jobs
better for the sake of everyone who relies on this important service."
About Amcom Software Amcom
Software, a subsidiary of USA Mobility (News - Alert), Inc. (Nasdaq: USMO),
connects people to each other and to the data they need. This helps
organizations save lives with communications that are faster, more
accurate, and more efficient. Thousands of organizations worldwide rely
on Amcom solutions for critical smartphone communications, contact
center optimization, emergency management, and clinical workflow
improvement. The company's products are used by leading organizations in
healthcare, hospitality, education, business, and government. By
continually developing its industry-leading technologies, Amcom Software
has steadily grown and solidified its market leadership. For more
information, call 800.852.8935 or go to http://www.amcomsoftware.com
or find us on Twitter (News - Alert) @AmcomSoftware.
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