LogicNow releases new version of customer service and help desk solution
Mar 29, 2012 (TELECOMWORLDWIRE via COMTEX) --
UK provider of online customer service solutions LogicNow announced on Thursday that it has launched a new version of its platform that allows instant integration with external e-mail systems, intelligent e-mail routing, a front-end customer help portal, FAQ management, ticket management and detailed reporting..
The company said its new cloud based product will also provide instant and scalable customer service and incident management, as well as e-mail handling solutions.
According to LogicNow, its new version is a fully-integrated online customer service solution that can be set up in minutes, offering a fully-featured e-mail and web management solution for staff, as well as a customer service portal.
A free 14-day trial of theLogicNow platform is available at http://www.logicnow.com.
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