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Siebel Systems and Novell to Deliver Open Source Platform for Market-Leading CRM ApplicationsSiebel Systems to Support Novell SUSE Linux Enterprise Server 9 to Offer Choice, Flexibility to Enterprise Customers SAN FRANCISCO (LinuxWorld Conference & Expo) - Aug. 8, 2005 - Siebel Systems, Inc. (NASDAQ: SEBL), a leading provider of customer-facing solutions, and Novell, Inc. (NASDAQ: NOVL), a leading provider of infrastructure software and services, today announced that they have extended their partnership to provide support for Siebel business applications on Novell SUSE Linux Enterprise Server 9. The broadened scope of complementary offerings will enable their customers to deploy mission-critical Siebel applications on an open source platform, backed by enterprise-class support and the flexibility to choose from a wide range of hardware options. Siebel Systems' product development team will work directly with Novell's engineering organization to take full advantage of Novell's Linux platform. The extended development partnership will deliver support for standards-based computing solutions and optimize the Siebel suite of applications to meet the performance and scalability needs of the most demanding business requirements, while providing a lower total cost of ownership to the enterprise. "This new product initiative enables Siebel to offer our customers the additional choice of using Novell's fully supported Linux platform for their Siebel deployments," said Skip Bacon, Vice President, Technology, Siebel Systems. "Specifically, this effort will allow customers of all sizes the opportunity to leverage standards-based computing technologies and exploit SUSE Linux's integrated management capabilities to enable system administrators to more rapidly deploy, configure, and operate their production systems. We look forward to continuing to work with Novell and deliver world-class enterprise solutions to our customers." "Siebel's selection of Novell is more proof that SUSE Linux is ready for prime time," said David Patrick, Novell's Vice President and General Manager, Linux, Open Source Platforms and Services. "The combination of Siebel's market-leading customer-facing applications and Novell's infrastructure leadership will deliver innovative solutions that companies need to succeed in today's highly competitive marketplace." About Novell Novell, Inc. (Nasdaq: NOVL) is a leading provider of infrastructure software and services to over 50,000 customers in 43 countries. With more than 20 years of experience in data center, workgroup and desktop solutions, Novell's 6,000 employees, 5,000 partners and support centers around the world are meeting customer requirements for identity-driven computing and Linux solutions. By providing enterprise-class software and support for commercial and open source software, Novell delivers increased operating flexibility and choice at a lower total cost of ownership. More information about Novell can be found at http://www.novell.com. About Siebel Systems Siebel Systems is a leading provider of customer-facing solutions that deliver demonstrable business results and long-term competitive advantage. Siebel's multichannel offerings allow organizations to intelligently manage and coordinate all customer interactions across the Web, contact center, field sales/service force, branch/retail network, and indirect and partner distribution channels. Siebel solutions draw upon the company's best-in-class capabilities in customer relationship management (CRM), business intelligence, and customer data integration and can be deployed as licensed software or as a hosted service. Siebel solutions are tailored to the unique needs of 23 industries and incorporate industry-specific business processes, best practices, and business insight. They are the product of more than $2 billion in R&D investments and reflect over 11 years of experience with more than 4,000 organizations. Together with its extensive global network of alliance partners, Siebel provides the people, process, and technology expertise critical in driving business value from the deployment of customer-facing solutions. Over 3 million users worldwide in organizations of all sizes depend on Siebel solutions to deliver dramatic improvements in how they identify, acquire, retain, and serve customers. For more information, visit www.siebel.com. Media Contact: Cecilia Denny Siebel Systems, Inc. 650-477-5861 Email: [email protected] Bruce Lowry Novell, Inc. Telephone: 415-383-8408 E-mail: [email protected] Novell is a registered trademark of Novell, Inc. in the United States and other countries.SUSE is a trademark of SUSE LINUX Products GmbH, a Novell business. *Linux is a registered trademark of Linus Torvalds. All third-party trademarks are the property of their respective owners. For more information on Siebel Systems solutions and services, please visit our Web site: CRM - http://www.siebel.com/crm; OnDemand Solutions - http://www.crmondemand.com; Industry CRM - http://www.siebel.com/industry-crm; Call Center & Service - http://www.siebel.com/call-center; Sales Force Automation - http://www.siebel.com/sales-force-automation; Marketing Automation - http://www.siebel.com/marketing-automation; Business Intelligence - http://www.siebel.com/business-intelligence; Integration Solutions - http://www.siebel.com/integration-solutions; CRM Services - http://www.siebel.com/crm-services. Except for the historical information contained herein, this press release contains forward-looking statements that involve risk or uncertainties. Future operating results of Siebel Systems may differ from the results discussed or forecasted in the forward-looking statements due to factors that include, but are not limited to, risks associated with customer relations, such as the availability of Siebel Systems' products and services, customer implementation of products and services, relationships with customers, third-party vendors and systems integrators, concentration of revenues in a relatively small number of customers, existence of errors or defects in products, ability to successfully manage growth, significant current and expected additional competition and the need to continue to expand product distribution and services offerings. Further information on potential factors that could affect the financial results of Siebel Systems are included in Siebel Systems' Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and its other filings with the Securities and Exchange Commission, which are available at www.sec.gov. Siebel Systems assumes no obligation to update the information in this press release. Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only. |