TMCnet News
Call Compliance Adds Call Monitoring To Its Online Regulatory Guide Call Compliance, Inc., the industry leader in Do Not Call compliance and related services, announced that it has added a new section to its online compilation of State and Federal telemarketing regulations, the Regulatory Guide. This new section provides a complete report on call monitoring statutes, and related case law, across the United States.“We are constantly seeking to ensure that our Regulatory Guide is the best, and most complete, compilation of all the rules and regulations impacting the teleservices industry,” said Joseph Sanscrainte, General Counsel for Call Compliance and the Regulatory Guide’s Chief Editor. “By including Call Monitoring requirements, we have provided to our hundreds of Regulatory Guide subscribers the new information that they have requested more than any other,” continued Mr. Sanscrainte. The teleservices industry is subject to a multitude of rules and regulations governing virtually every area of its operations, and its activities regarding call monitoring for quality assurance and call taping for billing purposes are no exception. The Regulatory Guide is the first guide of its kind to publish all pertinent information in one source, helping telemarketing professionals to comply with registration, do-not-call, autodial, and related telephonic solicitation laws. This unique Regulatory Guide is an essential reference tool for the teleservices professional seeking to successfully navigate the ever-changing landscape of state and federal laws and regulations impacting the teleservices industry. The Regulatory Guide is available online and is updated regularly. Its easy-to-follow menu-driven format allows users to easily navigate critical issues, including registration and bonding requirements, do-not-call rules, solicitation disclosures, payment rules, and enforcement information. This information is also organized on a state-by-state basis, and the Regulatory Guide also features links to pertinent statutory and regulatory text. The Premier Edition is updated as new legislation is signed, and provides up-to-the minute email alerts of new bills and regulations impacting the teleservices industry; the Basic Edition is updated quarterly. Discounted versions on the Regulatory Guide are available to members of the American Teleservices Association (http://www.ata.regulatoryguide.com, the American Resort Development Association (http://www.arda.regulatoryguide.com), and the Newspaper Association of America (http://www.naa.regulatoryguide.com.) (Non-discounted versions of the Regulatory Guide can be purchased at www.cci.regulatoryguide.com.) “The Call Compliance Regulatory Guide has quickly become the compliance bible for the teleservices industry,” reports Dean Garfinkel, the CEO of Call Compliance, Inc. “Now, with call monitoring information, the Regulatory Guide provides an even more powerful weapon in the teleservices professional’s compliance arsenal.” |