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Connected Delivers Email Archiving Solution To Meet Compliance And Legal Discovery Needs, While Lowering Infrastructure Costs
[June 07, 2004]

Connected Delivers Email Archiving Solution To Meet Compliance And Legal Discovery Needs, While Lowering Infrastructure Costs

Connected ArchiveStore/EM Ensures Legal Admissibility of Email While Reducing Volume on Mail Servers by 70 Percent or More

Framingham, Mass. -- June 7, 2004 -- Connected® Corporation, the leading provider of automated data protection, archiving and recovery solutions for distributed data, today announced the newest addition to its family of products -- designed to automatically and efficiently archive and recover email records -- Connected ArchiveStore/EM 3.0™. As part of Connected’s strategy to help companies better manage the vast amounts of information distributed at the edge of corporate networks, Connected ArchiveStore/EM provides organisations with much-needed relief from the costs and pressures of managing email records for legal discovery and compliance. Corporations also benefit from the operational efficiencies and related cost-savings gained by the substantial reduction of mail server message volume and storage requirements.



"Companies are dealing with a real mess at the edge of their corporate networks," said Bob Brennan, chairman and CEO of Connected Corporation. "Many corporations try to ignore it, thinking it’s too difficult or costly to capture and archive distributed data. We're in a great position to address this pain. First, with a data protection solution for data stored on PCs and now with powerful solution to archive critical data stored in email systems. Unlike other storage industry players, Connected is 100 percent focused on distributed data. We're the natural choice to affordably solve the most complex distributed data protection, archiving and recovery problems facing organisations."

With a combination of data reduction technology, comprehensive encryption, audit trails and policy-based management, ArchiveStore/EM offers secure, searchable and scalable archiving of email messages for Microsoft Exchange environments that dramatically simplifies the management of email. ArchiveStore/EM also delivers the foundation for cost-effective compliance with electronic communication regulations, including SEC Rule 17a-4, Sarbanes-Oxley and HIPAA, and supports fast, effective legal discovery.


Reducing Email Storage Requirements and Costs
According to industry analysts, future email storage needs are expected to increase by at least 65 percent annually causing more problems for departments that are already spending too much time - up to 25 percent on email and data management - at the expense of other strategic projects. By capturing email at the mail server in real-time, compressing the data, and automatically replacing a copy into the archive, ArchiveStore/EM eliminates the need to keep historical messages on the mail server and for users to keep extensive local email files. System administrators now have the freedom to consolidate multiple mail servers and eliminate quotas on end-user inboxes. As a result, mail and server storage can be reduced by 70 percent or more, cutting operational costs, freeing IT staff for more value-added tasks and improving end user productivity.

Ensuring Legal Admissibility and Regulatory Compliance
With newfound attention placed on the pervasive business use of email, including regulations from government bodies and industry watchdogs, companies require an email archiving solution that enables compliance at a lower cost and with fewer headaches. With ArchiveStore/EM, Connected delivers the only email archiving solution designed with both efficient email management and compliance in mind.

ArchiveStore/EM automatically maps all email against policies at the mail server. Those records matching archiving policies are captured and immediately copied and placed into a secure, searchable archive. The solution also performs auditing of every event in the lifecycle of an email message. Each time a message is stored, viewed, retrieved or deleted, the audit system tracks the change, logging the activity in the database. Any changes made to policy configurations affecting an archived message are also audited.

The encryption and digital signing of all emails and attachments, the moment they enter the archiving process, eliminates any possibility of the audit trail being circumvented. Without comprehensive encryption, such an assurance cannot be given. This combination of strong encryption and bulletproof auditing allows administrators to confidently vouch for compliance with regulatory and auditing requirements. As a result, businesses are able to implement policies to meet compliance standards while reducing costs for email related legal discovery by up to 90 percent.

"Stringent regulatory requirements and more frequent legal requests for electronic discovery are shifting data protection priorities. The lack of an effective retention solution for electronic records such as email places a company at considerable risk," said Peter Gerr, Analyst at the Enterprise Storage Group. "Backup solutions alone cannot satisfy regulatory, discovery, and retention needs for electronic records, which means an automated email archiving solution should be on the 'must-have' list for corporate IT budgets. Email archiving can allow organisations to search for, access, and quickly retrieve any archived email record, while providing a secure audit trail for that record. ESG Research shows that email archiving solutions such as Connected’s ArchiveStore/EM can reduce the costs of legal discovery, which can be prohibitive when the only form of email message archival is simple data backup."

Solution Description
Key features delivered in Connected ArchiveStore/EM 3.0 include:
Automatic Archival - works with the native mail server journaling features of Microsoft Exchange servers to automatically populate a special IMAP or POP3 journal mailbox with copies of every message and attachment processed by the mail server.

Secure Audit Trail - performs comprehensive, legally admissible auditing of every event in the lifecycle of an archived email message. Each time a message is stored, viewed, retrieved or deleted the audit system tracks the changes and logs the information in a database. Since messages are archived, encrypted and digitally signed at the server, there’s no window for messages to be tampered with. And, all archived email is heavily encrypted and audited for high security and maximum evidentiary weight.

Policy Enforcement - each message is archived according to retention policies set by administrators, with no effort from end users. The Policy Enforcement Engine flags messages for both near-line or off-line storage. In addition, since record disposition is often as important as retention for meeting compliance standards, policies can be set so that emails and their audit trails are deleted and impossible to retrieve when they reach end-of-life.

Access Control - archived email is securely tagged, restricting access only to authorized users. Additionally, a secure Web interface allows for powerful, efficient and fast email search and recovery capabilities.
Server-Based Non-Intrusive Installation - with no client software to install and the flexibility to add more business rules later, initial installation can be completed in as little as 24 hours - without sacrificing the ability to scale and/or change platforms when needs arise.

Availability and Compatibility
Connected ArchiveStore/EM 3.0 is available now as licensed software from Connected and as a hosted service through select partners. AchiveStore/EM currently supports Microsoft Exchange mail servers, with future releases scheduled to support other market-leading email servers. Since ArchiveStore/EM is designed around open standards, it adapts and scales to future needs for long-term message retrieval without compatibility problems.
For more information, visit <http://www.connected.com> or call +44 (0)1628 509055
Connected ArchiveStore/EM 3.0 is a new and substantially enhanced release based on MailStore 2.1 software developed by Archive-it, a company Connected Corporation acquired in November 2003.

About Connected Corporation
Connected Corporation is the leading provider of storage software for automated protection, archiving and recovery of distributed data. The company's powerful, yet easy-to-use solutions help customers protect and centrally manage data from PCs, Windows servers and email systems, while eliminating costs and burdens associated with capturing and recovering highly distributed data. Customers range from mid-size businesses to more than 600 of the world's largest corporations, including Boeing, Deloitte & Touche, Deutsche Telekom, EDS, Hewlett-Packard, SAP, Schlumberger and Toyota. The company’s solutions are offered as a subscription service or as licensed software. Connected is based in Framingham, Massachusetts, with multiple U.S. and international offices. For more information, visit www.connected.com or call +44 (0)1628 509055.

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Connected, Connected DataProtector, Connected DataProtector/PC, Connected DataProtector/SV, Connected ArchiveStore, Connected ArchiveStore/EM, Delta Block and SendOnce are trademarks or registered trademarks of Connected Corporation. All other names and trademarks are the property of their respective holders.

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