[August 12, 2004] Entellium Targets ACT! and Goldmine Customers with Free Subscription Offer to Upgrade to True 2nd Generation CRM SEATTLE --(Business Wire)-- Aug. 12, 2004 -- Offer Gives Small Businesses the Powerful Tools That Big Businesses Rely on to Boost Revenue While Eliminating the Headaches of Database Synchronization, Remote Office Coordination, and Costly Upgrades Entellium (www.entellium.com), the leader in providing 2nd Generation hosted CRM solutions, has announced the launch of a program offering ACT! and Goldmine customers an affordable upgrade path to a true sales force automation solution from their current contact management solutions. By converting to Entellium eSalesForce, ACT! and Goldmine customers can get all the benefits of a fully-featured contact management tool plus a world-class built-in sales process based on best practice methodologies, business reporting, forecasting and full team management capabilities without the need for any customization. In addition, existing data can be easily migrated from ACT! and Goldmine into Entellium eSalesforce. Entellium also includes 24x7 web-chat and email support at no charge - a stark contrast from the steep help desk charges often associated with ACT! and Goldmine. The offer to ACT! and Goldmine users includes a free one-year subscription valued at US$540, and comes just as ACT! is expected to roll out their latest version that requires its customers to endure yet another costly upgrade. With Entellium, all product upgrades are free of charge. Further, Entellium eSalesForce is delivered over the Internet, so there are no databases to maintain, or additional costs associated with getting remote users online. As a result, in many cases Entellium's Total Cost of Ownership is lower than ACT! and Goldmine. Commenting about the offer, Natalee Roan, vice president of sales and marketing at Entellium said: "If ACT! customers are going to go through the pain and cost of upgrading, maybe it's time they evaluated a better service where all upgrades are included free. We believe the Entellium proposition gives small business an upgrade path to a more comprehensive solution that offers considerably more value than basic contact management." Entellium expects that ACT! and Goldmine customers would also benefit from the additional customer service automation, collaboration and business intelligence modules offered by Entellium. Roan added that although Entellium was normally targeted at larger mid-sized business, the ACT! upgrade opportunity opened a window to enable small companies to re-evaluate and grow their business with the help of Entellium services. "Entellium knows how powerful hosted 2nd generation CRM is and we know the benefits it can bring - for the first time, smaller businesses can afford significantly better sales and customer management tools, putting them on a more equal footing with larger enterprises who have spent millions of dollars for these capabilities," she said. Entellium users pay only for the modules they subscribe to on a monthly basis, with fees ranging from $9.95 up to $59 per month for the entire suite, compared to upwards of $120 for a single application from other hosted CRM vendors with comparable features. The offer to ACT! and Goldmine users provides a company one free subscription for a year for every 5 subscribers to Entellium. For more information visit the Entellium website at www.entellium.com. The offer lasts until September 30, 2004. About Entellium Founded in 2000, Entellium is an early pioneer of hosted CRM solutions, serving global brands like Honda, Zurich Insurance, Pan Pacific Hotels, Standard Chartered Bank, and TELUS Communications. These corporations have been using Entellium solutions to create more efficient, productive teams within their sales, customer service and marketing departments. Entellium is headquartered in Seattle Washington with an R&D Center in Malaysia and sales operating worldwide via our partner network. For more information, visit www.entellium.com. [ Back To TMCnet.com's Homepage ]