TMCnet News
XO Communications receives a 2015 Communications Solutions Product of the Year AwardXO Communications (XO) has received a 2015 Communications Solutions Product of the Year Award from TMC for its Intelligent Call Routing (ICR) service. ICR features a wide selection of call-delivery options including rules, time-based and menu-driven routing that meet a comprehensive range of customer requirements. ICR is ideal for customers that want to reduce operating costs without sacrificing customer service. "Managing call volume can become costly for organizations," said Jake Heinz, senior vice president, marketing and product at XO Communications. "In response to customer requirements, we developed ICR which routes calls to the right place cost effectively while providing other features to maximize resource management. Moreover, customers can manage proactively ICR features through our self-service portal, myXO. XO is honored to receive this prestigious award." "Congratulations to XO Communications (News - Alert) for being honored with a 2015 Communications Solutions Product of the Year Award," said Rich Tehrani, CEO, TMC (News - Alert). "Intelligent Call Routing is truly an innovative product and is amongst the best solutions that facilitate voice, data and video communications brought to market in the past twelve months. I look forward to continued excellence from XO in 2015 and beyond." The full list of the 2015 ommunications Solutions Product of the Year Award winners can be found here. About XO Communications XO Communications provides the technology that helps business and wholesale customers compete in a hyper-connected economy. In the U.S., XO owns and operates one of the largest IP and Ethernet networks that customers rely on for private data networking, cloud connectivity, unified communications and voice, Internet access, and managed services. To learn more about XO Communications, visit www.xo.com or blog.xo.com. XO Communications is also on Twitter and LinkedIn. About TMC TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, IoT Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world's leading business technology event, as well as industry events: 2015 Connecticut Mobile Summit; Asterisk (News - Alert) World; AstriCon; ChannelVision (CVx) Expo; DevCon5 - HTML5 & Mobile App Developer Conference; Drone Zone 360; IoT Evolution Conference & Expo; IoT Evolution Developers Conference; IoT Evolution Fog, Analytics & Data Conference; IoT Evolution Connected Transportation Conference; IoT Evolution Connected Home & Building Conference; MSP Expo; NFV Expo; SIP Trunking, Unified Communications & WebRTC Seminars; Wearable Tech Conference & Expo featuring Fitness and Sports Wearable Technology (FAST (News - Alert)) Expo; WebRTC Conference & Expo; and more. For more information about TMC, visit www.tmcnet.com.
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