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XO Communications Honored With Customer Choice Award for Outstanding Carrier Performance
HERNDON, VA, Feb 21, 2013 (MARKETWIRE via COMTEX) --
XO Communications today announced that the company has been honored
with a Metro Connect Customer Choice Award for outstanding carrier
performance. The award reflects the results of the ATLANTIC-ACM's
2012 Metro Wholesale Report Card, the industry's principal customer
satisfaction benchmarking study based on individual carrier
evaluations by their wholesale customers. To be nominated for an
award, a carrier must have a top rating among the three
best-performing carriers in three key verticals -- wireline, wireless
and emerging customers.
ATLANTIC-ACM presented awards in three categories -- Best in Class
for Operational Excellence, Best in Class for Metro Data Services and
Overall Metro Excellence. The operational excellence award averages
carrier ratings across operations by vertical. The metro data
services award averages product quality and price competitiveness
ratings across the following data products -- Cable Modem/DSL,
Collocation, Ethernet DIA, Legacy DIA, IP VPN, DS3 and Below Local
Private Line, OCx and Above Local Private Line, Dedicated Ethernet
Private Line and Switched Ethernet. XO was honored with an award for
Metro Data Services, Excellence Serving Emerging Customers.
"We're very pleased that XO is being recognized with wholesale
carrier excellence awards," said David Allen, vice president of XO
Carrier Services. "Built on next-generation standards, our network
offers a unique combination of extensive nationwide and metro network
assets, capable of serving bandwidth intensive requirements for our
carrier customers, today and into the future."
XO Carrier Services provides high-performance data, IP, and network
transport services at speeds up to 100 Gbps for domestic and
international telecommunications carriers, cable companies, content
providers, and mobile wireless companies. With a 20,000 route mile
inter-city network and more than one million metro fiber miles, XO
Communications provides wholesale customers superior network reach
and performance.
About XO Communications
XO Communications is a leading nationwide
provider of advanced IP communications, managed network and hosted IT
services for business, large enterprise and wholesale customers.
These customers include more than half of the Fortune 500, in
addition to leading cable, mobile wireless and domestic and
international telecommunications companies. XO offers a superior
customer experience through its innovative solutions, its employees'
focus on customers and the proven performance of its advanced
network. To learn more about XO Communications, visit www.xo.com or
blog.xo.com. XO Communications is also on Twitter, YouTube, Facebook
and LinkedIn.
Media Contact:
Heather Roberts
T: 678-816-4145
E: Email Contact
SOURCE: XO Communications
http://www2.marketwire.com/mw/emailprcntct id=2DAA9A316A0BC55C
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