[January 14, 2019] |
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Workforce Dimensions by Kronos Powers the Future of Retail, Hospitality, and Food Services
National Retail Federation's (NRF) Annual Conference & Expo - Kronos
Incorporated today announced powerful enhancements to its
next-generation cloud suite, Workforce Dimensions, that streamline
operational execution for retail, hospitality, and food service
organizations. New Workforce Dimensions features help empower the entire
workforce with a fully comprehensive workforce management and human
capital management (HCM) experience combining advanced labor volume
forecasting, predictive scheduling, and task management.
News Facts
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Advanced forecasting and predictive scheduling align staff to
demand and mitigate compliance risks.
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Powered by AIMEE
- an artificial intelligence (AI) engine built for managers and
employees - advanced labor volume forecasting in Workforce
Dimensions delivers personalized, best-fit schedules that
ensure associate skills are aligned with customer volume and
seasonal demand. Scheduling accuracy is improved by a median of 20
percent, which could save tens of millions of dollars in staffing
costs for retail, hospitality, and food service organizations.
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Machine learning further fine-tunes labor forecasts over time,
unlocking additional efficiencies while delivering stable and
predictable schedules.
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Embedded predictive analytics and proactive compliance
capabilities transform managers into strategic problem solvers,
revealing the impact that unplanned scheduling changes and absence
can have both on business performance and compliance with
scheduling legislation.
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Extend the power of Workforce Dimensions to simplify store
execution and engage associates with task management.
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With Kronos (News - Alert) Task Management powered by ThinkTime, retailers and
others can deliver a superior customer experience by quickly and
easily helping associates prioritize actionable tasks, daily
to-dos, and customer needs from any device.
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Kronos Task Management enables proactive planning and improves
visibility into the real-time status of distributed work.
Additionally, in order to drive higher engagement and productivity
at all levels, organizations can maintain balanced workflows to
ensure associates have time to complete critical tasks; motivate,
train, and engage associates through mobile-first communication
streams; and deliver effective, real-time support to front-line
workers.
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With the ability to audit individual store locations and validate
the quality of work performed, field leaders and managers can
document growth and successes, building confidence throughout the
organization.
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Through powerful integrations with Workforce Dimensions, task data
informs labor forecasting and scheduling to ensure transparency
and streamlined execution across every level of an organization.
Integrated calendar views additionally enable detailed planning
and comparison of activities by location, role, and individual.
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A complete HCM experience to attract, retain, and develop a highly
engage workforce.
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Workforce Dimensions HCM unifies talent
acquisition, onboarding,
core
human resources (HR), performance
management, and payroll
with workforce
management and task management to provide a single solution
spanning the entire employee lifecycle.
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Predictive HCM analytics, including the award-winning Employee
Perspectives, enable HR teams to leverage workforce data to
make strategic decisions around people-centric issues including
employee potential, flight risk, and fatigue that would have
otherwise gone unnoticed.
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A responsive user experience lets associates and managers complete
any action on any device, such as allowing associates to review
personal information from anywhere and managers to spend less time
behind a desk and more time walking the floor, working with
customers, and training teams.
Supporting Quotes
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David Strobelt, chief information and supply chain officer,
Modell's Sporting Goods
"The future of work is about
flexibility and helping associates be empowered, engaged, and mobile!
With Kronos, our associates can manage and build their own schedules,
pick up, drop, and swap a shift on their own terms, and easily
prioritize and complete important tasks. Qualified associates will
eventually be empowered to choose which store they work in, with
proper manager approvals built right into the workflow. The end result
is an employee-first environment where associates are engaged,
untethered, and empowered to work their own way. As we succeed, our
people are going to flourish and so will our business."
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Amanda Nichols, senior manager, retail and hospitality practice
group, Kronos
"With significantly enhanced forecasting
accuracy and integrated task management capabilities, retail,
hospitality, and food service brands can deliver a superior guest
experience while controlling labor costs and optimizing global
efficiencies. Workforce Dimensions changes the game for retailers and
others by offering a first fully responsive cloud solution that
unifies HR, workforce management, payroll, and global store
operations, while providing AI-powered insights to ensure that
organizations always have associates with the right skills in the
right place at the right time."
Supporting Resources
About Kronos Incorporated Kronos is a leading provider of
workforce management and human capital management cloud solutions.
Kronos industry-centric workforce applications are purpose-built for
businesses, healthcare providers, educational institutions, and
government agencies of all sizes. Tens of thousands of organizations -
including half of the Fortune 1000® - and more than 40
million people in over 100 countries use Kronos every day. Visit www.kronos.com.
Kronos: Workforce Innovation That Works.
© 2019 Kronos Incorporated. All rights reserved. Kronos and the Kronos
logo are registered trademarks and Workforce Innovation That Works is a
trademark of Kronos Incorporated or a related company. See a complete
list of Kronos
trademarks. All other trademarks, if any, are property of their
respective owners.
View source version on businesswire.com: https://www.businesswire.com/news/home/20190114005120/en/
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