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Wireless Phone Users in Racine, Missouri Now Experience Even Clearer Reception and Fewer Dropped Calls
RACINE, Mo., Jan. 8 /PRNewswire/ -- Verizon Wireless, the only major carrier with a 30-day network test-drive pledge that pays for calls if a customer isn't satisfied and switches to another carrier, has activated a new cell site in Racine that expands network coverage and increases capacity, enabling more customers to use their wireless phones concurrently to make calls; send and receive email and text, picture and video messages; and download games and ringtones while enjoying clearer reception and fewer dropped calls.
This new cell site improves Verizon Wireless' voice and data network along Highway 86 just south of Joplin and in Racine.
"This network enhancement reflects our ongoing commitment to meet the growing needs of our customers and to provide them with the reliable, high quality service they expect from Verizon Wireless," said John Kuzmik, Network executive director-Kansas/Missouri Region, Verizon Wireless.
Reliable service is fundamental to customer loyalty, and Verizon Wireless boasts the highest customer loyalty in the industry, as measured by the company's low percent of customer turnover.
"The value we offer our customers is closely tied to our industry-leading customer retention," Kuzmick said. "Wireless consumers today understand that value is not defined by price alone. A major reason our customers choose Verizon Wireless and stay with us is because we offer the nation's most reliable network."
This new cell site is part of Verizon Wireless' continual effort to expand coverage, increase capacity and enhance the quality of its wireless voice and data network in Missouri and throughout the country. Verizon Wireless has invested more than $48 billion since it was formed -- $5.5 billion on average every year -- to increase the coverage and capacity of its national network and to add new services. More than $26 million was spent in Missouri in the first half of 2008.
About Verizon Wireless
Verizon Wireless operates the nation's most reliable wireless voice and data network, serving 70.8 million customers. Headquartered in Basking Ridge, N.J., with 71,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications and Vodafone (NYSE and LSE: VOD). For more information, go to http://www.verizonwireless.com/. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at http://www.verizonwireless.com/multimedia.
Verizon Wireless
CONTACT: Media, Cheryl Bini Armbrecht, Cheryl.Bini@verizonwireless.com,or Brenda Hill, Brenda.Hill@verizonwireless.com,both of Verizon Wireless,+1-636-345-9400; or Matt Dunn, +1-913-660-9657, mdunn@morningstarcomm.com, forVerizon Wireless
Web site: http://www.verizonwireless.com/
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