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Whaleback Managed Services Opens New Sales Offices to Expand Channel and Customer Support
PORTSMOUTH, NH, Dec 03, 2012 (MARKETWIRE via COMTEX) --
Whaleback Managed Services, the leader in managed unified
communications services, today announced the company has opened two
sales offices in Chicago and Atlanta to expand its channel and
customer support, and address the growing demand for its CrystalBlue
Cloud-based Managed Unified Communications Services in these areas.
The new offices are part of Whaleback's broader, long term plan for
local office expansion throughout the United States.
"While our resellers and customers span the country, we are seeing
strong interest among small and medium sized businesses in the
Chicago and Atlanta metro areas for our managed unified
communications services," said Chris Daly, Whaleback Managed Services
Chief Revenue Officer. "We want to provide the local 'feet on the
street' support in those regions to better serve their needs."
Whaleback's CrystalBlue Partner Program offers channel programs and
packages designed for a variety of partners including enterprise
cloud and voice managed service providers (MSPs), telecom carriers,
interconnect companies, telecom and datacom VARs, IT services firms,
network systems integrators and sales agents. These packages offer
partners:
-- Combined upfront and annuity revenue plans tailored to meet a variety
of channel partner profiles
-- Successful go-to-market programs that include leads, marketing tools,
and sales support, with Whaleback Channel Managers devoted to building
and enhancing the "Partner Experience" and success
-- Extremely competitive managed voice solution offers
-- Minimal installation effort
-- Reduced support requirements through centralized management and
monitoring
-- Robust feature set - Mobility solutions that include
"find-me-follow-me" options with time of day routing; Contact center
solutions to quickly route callers to the right queue, with the right
priority; Unified Communications solutions with presence
-- Flexible quote tools - Designed for both unlimited and "a la carte"
usage plans to match customer needs
-- Marketing programs - Solution-based vertical market programs designed
to drive lead generation and increase reference selling
About Whaleback's CrystalBlue Cloud-based Managed Unified
Communications Services
CrystalBlue Cloud-based Managed Unified
Communications Services gives customers a feature-rich, high quality,
enterprise-wide communications system without the expense or headache
of installing and managing an on-premise PBX. Its features can be
accessed anywhere, anytime from the Internet, mobile network or
public telecommunications network. CrystalBlue integrates
business-class telephony features, high-definition voice, network
services, IP desk phones, messaging, collaboration, mobility, service
guarantees, and redundancy with the simplicity of a cloud-based
service and the quality and reliability of a robust enterprise
system.
Benefits include:
-- Use and pay for only what you need, when you need it
-- Access to highly trained support professionals
-- Guaranteed full end-to-end support
-- Centralized proactive monitoring and management
-- Remote problem identification and resolution
-- Business continuity planning and coordination
-- Future-proof to easily add new applications and services
About Whaleback Managed Services
Whaleback Managed Services is a
leading provider of cloud-based managed unified communications
services for small and medium enterprises. Whaleback's end-to-end,
business-class voice services enhance productivity and reduce
operational and capital expenses by offering flexible, feature-rich
VoIP calling packages, proactive, centralized monitoring and
management, and high-touch customer service. Whaleback's optimized
cloud-based managed voice services are used by customers with single
and multi-site environments in industries including retail, legal,
financial, real estate, service, medical, construction, food, tourism
and more. For more information about Whaleback Managed Services visit
www.whalebacksystems.com.
Contact
Lisa Allocca
Red Javelin Communications
+1 (978) 470-2227
Email Contact
SOURCE: Whaleback Systems
http://www2.marketwire.com/mw/emailprcntct id=C16DDAD88A28838A
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