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Vonage Contact Center Is Now Chrome Enterprise Recommended by GoogleHOLMDEL, N.J., Sept. 27, 2021 /PRNewswire/ -- Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, announced that its Vonage Contact Center (VCC) solution is now Chrome Enterprise recommended. One of the first to be selected and recommended by Google in the new contact center category, Vonage Contact Center with Chrome OS devices enhance the agent experience, enabling more efficiency and productivity, with the ability to work from anywhere. As more and more businesses move to a hybrid work environment, with agents spread across multiple locations, Vonage Contact Center running on Chrome OS devices empower IT and contact center administrators to leverage a full-suite of contact center capabilities. With a fully remote solution for agents and fully remote administration capabilities, businesses can enable their agents to work from anywhere, without the need to install software, manage OS updates, or worry about battery life and peripherals. "Vonage's partnership with Google as a part of their Chrome Enterprise Recommended certification program is a natural extension of our commitment to providing businesses with the tools they need to keep their employees and agents connected to their customers and each other - no matter how or where they choose to work," said Breanna Kuhl, SVP of Strategic Alliances for Vonage. "The ease of spinning up our VCC solution on Chrome OS devices – with minimal IT support and zero onsite expertise - empowers agents to focus on what matters most, delivering exceptional experiences and engagement that creates happy, loyal customers." VCC for Chromebooks also delivers to agents all the same features and functionality for which Vonage's award-winning contact center solution is known, including:
"The use of Chromebooks within the contact center has significantly increased in hybrid work environments, providing agents with the simplicity and versatility they need to work from virtually anywhere," said Dave Michels, Principal Analyst at TalkingPointz. "Web-native CCaaS solutions, such as the Vonage Contact Center, are seamless on Chromebooks, and are the perfect solution for businesses that need to provide their agents with easy-to-support, low-cost hardware, regardless of location." About Vonage Vonage (Nasdaq: VG), a global cloud communications leader, helps businesses accelerate their digital transformation. Vonage's Communications Platform is fully programmable and allows for the integration of Video, Voice, Chat, Messaging and Verification into existing products, workflows and systems. Vonage's fully programmable unified communications and contact center applications are built from the Vonage platform and enable companies to transform how they communicate and operate from the office or anywhere, providing enormous flexibility and ensuring business continuity. Vonage Holdings Corp. is headquartered in New Jersey, with offices throughout the United States, Europe, Israel, Australia and Asia. To follow Vonage on Twitter, please visit www.twitter.com/vonage. To become a fan on Facebook, go to www.facebook.com/vonage. To subscribe on YouTube, visit www.youtube.com/vonage. View original content to download multimedia:https://www.prnewswire.com/news-releases/vonage-contact-center-is-now-chrome-enterprise-recommended-by-google-301385735.html SOURCE Vonage |