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UTDi Saves City of San Francisco $1 Million on Maintenance Contract
[March 09, 2011]

UTDi Saves City of San Francisco $1 Million on Maintenance Contract


SAN FRANCISCO --(Business Wire)--

Unified TelData Inc. (UTDi), a leader in providing Intelligent Solutions for world-class communications, is proud to announce that it has played a pivotal role in enabling the City and County of San Francisco to cut $1 million on their annual voice network maintenance contract. The resulting cuts helped the local government to keep operations more in line with reduced budgets during a challenging economic time.

A valued Avaya (News - Alert) Platinum Business Partner, UTDi can work with enterprises, non-profits and government agencies in a consultative capacity to introduce the latest technologies and extend its technical experience to streamline operations. With the City and County of San Francisco facing mandated cuts of 30 percent, government leaders turned to UTDi to develop a maintenance contract that would enable them to maintain current performance levels at lower costs.

As a result of its strategic partnerships with Avaya, UTDi has the ability to gain specific competencies aligned with guiding customers on their purchasing decisions, determine specific needs within an organization to select the right implementation methods, and drive prodct innovation through needs assessment and right product alignment. With key collaborations between the local government agencies and UTDi partners, opportunities for efficiency have been identified that significantly reduce the government's financial obligations.



Throughout the industry, UTDi has built a solid reputation by delivering solutions that perform above and beyond customer expectations. UTDi consultants and engineers work closely with clients to be sure to understand their demands and deliver according to their environments and budgetary restrictions.

Avaya solutions have a long history of delivering cost effective communications solutions that streamline operations and positively impact the bottom line. Avaya certified solutions offered by UTDi include presence, SIP, collaboration tools, Unified Messaging and so much more. In working one on one with the City and County of San Francisco, UTDi was able to implement key Avaya solutions and service level agreements that not only keep the county leveraging key technologies, but also relying on optimal uptimes.


"We are proud to have been able to assist the City and County of San Francisco at a time when budgetary requirements threatened to stifle innovative technologies," said Lyhn Haller, UTDi CEO. "Representatives from both the City and County have been thoroughly supportive of our efforts, providing us with the information we needed to put together a plan that would not only satisfy their technology needs, but also their financial requirements."

About UTDi

Unified TelData, Inc. (UTDi) provides Intelligent Solutions for world-class communications to a broad range of customers globally including Commercial, State, Local, Education and Federal Clients like: U.S. Navy, The U.S. Senate's 450 locations nation-wide, US Air Force, SBA, FBI, US Customs, Department of Labor and more. A full-service solutions provider with offices nationwide, UTDi offers its client's intelligently architected solutions as well as deployment, on-site training, technical support, financing options, and maintenance programs. UTDi is a National Avaya Platinum Business Partner, ranking among the top 20 Avaya dealers in the United States.


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