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Travelocity's New FlightStats Let Consumers View On-Time Percentages Directly in the Booking Path
SOUTHLAKE, Texas --(Business Wire)--
Travelers frustrated with unexpected flight delays now have a much better chance of booking an on-time flight. Travelocity today announced the launch of FlightStats, which will place on-time flight statistics directly into the booking path to help travelers make a more informed booking decision. This tool is available through an agreement with Conducive Technology Corp. and its FlightStats platform (www.flightstats.com), and Travelocity is the only major online travel agency to offer this feature.
Data from the Bureau of Transportation Statistics shows that December has been the worst month for travel delays every year over the last six years. Last December, nearly a third (32 percent) of all flights were delayed. Furthermore, January and February of 2008 saw nearly 1 in 4 flights being delayed. With these months coming up quickly again, travelers will want to be prepared.
"Around the busier travel times of the year, we hear from some frustrated customers who have significantly delayed flights or who missed their connecting flight," said Ginny Mahl, vice president of sales and customer care. "Placing FlightStats directly into the booking path empowers travelers by giving them a better idea of whether their flight will be on time, and helping them book connections that are more likely to be successful. Having access to this information is going to lift a lot of frustration off our customers' shoulders."
The FlightStats display gives travelers a thermometer-like visual showing the percentage that a flight is on time. Travelers then can click on the percentage to get more details. The on-time data is multi-sourced, real-time, historical data for every flight displayed. Access to this unique information can help travelers minimize the risk of severe delays or missed connections, and empower them to make the best decision for their trip.
About Travelocity Global
Travelocity® is committed to being the traveler's champion -- before, during and after the trip - and provides the most comprehensive and proactive guarantee in the industry (www.travelocity.com/guarantee). This customer-driven focus, backed by 24/7 live phone support, competitive prices and powerful shopping technology has made Travelocity one of the largest travel companies in the world with annual gross bookings of more than U.S. $10 billion. Travelocity also owns and operates: Travelocity Business® for corporate travel; igougo.com, a leading online travel community; lastminute.com, a leader in European online travel; and ZUJI, a leader in Asia-Pacific online travel. Travelocity is owned by Sabre Holdings Corporation, a world leader in travel marketing and distribution.
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