|[May 02, 2012]
Travel Leaders Corporate Offers Departure from the Ordinary through Launch of Much Anticipated Beacon Mobile App for Business Travelers
CORAL GABLES, Fla. --(Business Wire)--
Travel Leaders Corporate is revolutionizing corporate business travel
with the launch of its long-anticipated branded mobile application,
"Beacon." Unlike other industry mobile solutions, Beacon provides
interactive, personalized access to Travel Leaders Corporate's agents
and support specialists. Trained professionals work behind the scenes to
proactively monitor flights and if necessary, re-accommodate travelers
even when they're traveling in the air. This new app is immediately
available for Android (News - Alert), Blackberry, and iPhone mobile devices.
"It's not just technology that sets our Beacon mobile app apart, but the
people behind it. When weather delays or other uncontrollable events
like schedule changes, gate changes, or cancellations occur that may
prevent corporate travelers from reaching their destinations, the Travel
Leaders Corporate support team is there providing professional care
behind the scenes," said Travel Leaders Corporate President David
Holyoke. "With Beacon, you step off the plane and you're already taken
care of. Your trip continues with minimal disruption. That's taking care
of the corporate client and protecting their business."
Beacon works differently than typical mobile travel apps. As soon as a
Travel Leaders Corporate agent is aware of a change or disruption, they
immediately send a notification to their client's mobile device with an
updated itinerary. Whenever necessary, the agent automatically
rebooks the traveler on the next available flight. Upon landing, the
client will see the notification and can access virtual support at the
push of a button. If additional assistance is required, the client has
the option of calling or emailing Travel Leaders Corporate 24 hours a
day, seven-daysa week.
The mobile aspect of Beacon includes several other impressive features
Real-time itinerary updates;
The ability to view past, current and future trips;
Online flight check-in;
Weather updates; and
Access to maps built into each trip itinerary.
To maximize convenience and efficiency, Beacon synchronizes travelers'
itineraries to their mobile calendars and sends customizable personal
alerts and reminders. When viewing their itineraries, clients also have
the option of contacting their hotel directly upon arrival to coordinate
"Where other apps fall short is in merely sending alerts to travelers.
That still places the responsibility on the traveler to figure out what
his or her next steps are, and it's simply not enough," said Travel
Leaders Corporate Senior Director of Central Services and Technology,
Helen Enriquez. "Beacon automatically takes the extra steps necessary
and removes the hassle of standing in long lines or calling a nameless,
faceless call center in hopes of being rebooked."
Travel Leaders Corporate's Beacon mobile app is an enhancement to its
existing Beacon suite which clients have been using for several years.
High-end corporate clients have the option to register for the Beacon
program as part of their company's overall service package. With
registration, clients can gain access the mobile application. The app
works for all Travel Leaders Corporate clients, including those who do
not utilize an online booking tool for travel reservations.
If you're not a Travel Leaders Corporate client and would like to take
advantage of personalized service and cutting-edge corporate business
travel solutions that are a departure from the ordinary - including
Beacon - email email@example.com
or call 800-721-0807.
Travel Leaders Corporate is part of Travel Leaders Group, which
ranks as the #1 corporate travel management company by Business
Travel News and had sales of nearly $17 billion in 2011. Travel
Leaders Corporate's consultative approach builds a travel program around
clients' specific needs, rather than requiring them to conform to
standardized processes. Unlike mega-agencies, Travel Leaders Corporate
provides personalized service that can't be matched in nameless,
faceless call centers. At Travel Leaders Corporate, each client is
served by a dedicated team of U.S.-based agents assigned to each
account. With a reputation built on reliability and a commitment to
excellence, Travel Leaders Corporate offers its clients industry-leading
products and services, and continuously seeks higher levels of
performance. With its headquarters in Coral Gables, FL, and with
employees in more than 120 cities across the United States, Travel
Leaders Corporate is a forward-thinking, innovative company with a focus
on continually improving the customer experience. It's the people of
Travel Leaders Corporate that set it apart as a Departure from the
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