Toshiba's New UCedge Softphone Brings Unified Communications and Mobility to Mac OS X Users

/PRNewswire/ -- Toshiba America Information Systems, Inc., Telecommunication Systems Division today announced the availability of its new built-in softphone as part of a powerful update to its UCedge® client software available for Mac® OS X® computers.

IRVINE, Calif., June 28, 2016 "Toshiba's UCedge softphone gives Mac computer users the ability to use their devices as extensions on their VIPedge®, IPedge® or Hybrid Cloud business communications solution," said Brian Metherell, vice president and general manager of Toshiba America Information Systems, Inc., Telecommunication Systems Division. "Using the softphone enhances the UC benefits, including presence and instant messaging with both internal and external organizations."

Now available for download at Chrome Web Store™, UCedge is compatible with Toshiba's VIPedge cloud-based business telephone solution, IPedge on-site Unified Communications system, and Strata® CIX systems with an IPedge Application Server, as well as Toshiba's Hybrid Cloud solution.

UCedge delivers a full suite of UC capabilities wherever business takes you, including:

• Built-in softphone functions as an extension on the system with a headset or speakerphone
• Federation of Presence and Instant Messaging with external users on Microsoft® Skype® for Business (Lync®) Server users and external organizations using Toshiba's UCedge clients
• Cloud-synchronized call and IM history information across all your devices
• Contact Center capabilities, including the ability for agents and supervisors to log into the contact center using a smartphone, PC orMac computer, allowing them to manage customer calls and their own settings from virtually anywhere

Toshiba's new UCedge R2.5 is compatible with IPedge EM, EC and EP business communications systems as well as Strata CIX phone systems with an IPedge Application Server. It also brings the power of unified communications and mobility to users of Toshiba's VIPedge cloud-based business communications solution and  Toshiba's Hybrid Cloud solution. 

UCedge client software, including softphone, runs on Android™ and iOS® smartphones and Windows® and Mac OS X computers.

UCedge, including the new softphone for Mac OS X users, requires a licensing fee for IPedge and Strata CIX users. Toshiba's VIPedge includes UCedge at no extra cost in the per-user monthly fee. Toshiba also offers UCedge Essentials, a free version with core features.

To find out more, contact an Authorized Toshiba Dealer at www.Telecom.Toshiba.com.

UCedge Downloads

For Windows and Mac computers, click here. 

For Android devices, click here. 

For Apple iPhone® and iPad® devices, click here. 

About Toshiba America Information Systems, Inc.
Telecommunication Systems Division (TSD)
Toshiba America Information Systems, Inc., Telecommunication Systems Division is one of the six business units of Toshiba America Information Systems, Inc. (TAIS) and offers business communication solutions for SMB enterprises and enterprises with multi-site or regional locations. Toshiba's VIPedge cloud-based business telephone solution supports up to 500 users, and the IPedge and Strata CIX systems support from 8 to 1,000 users and offer Voice over IP, voice mail and unified messaging, conferencing and collaboration, unified communications applications, networking, mobility and more. Together with Toshiba's PCs, tablets, copiers, and surveillance video cameras/recorders, Toshiba's Telecommunication Systems Division helps enterprises maximize business efficiency in communications and mobility. Headquartered in Irvine, Calif., TAIS is an independent operating company owned by Toshiba America, Inc., a subsidiary of Toshiba Corporation.  For more information, visit www.Telecom.Toshiba.com. 

About Toshiba
Toshiba Corporation, a Fortune Global 500 company, channels world-class capabilities in advanced electronic and electrical product and systems into three focus business fields: Energy that sustains everyday life, that is cleaner and safer; Infrastructure that sustains quality of life; and Storage that sustains the advanced information society. Guided by the principles of The Basic Commitment of the Toshiba Group, "Committed to People, Committed to the Future," Toshiba promotes global operations and is contributing to the realization of a world where generations to come can live better lives.

Founded in Tokyo in 1875, today's Toshiba is at the heart of a global network of 550 consolidated companies employing 188,000 people worldwide, with annual sales surpassing 5.6 trillion yen (US$50 billion) (as of March 31, 2016).
To find out more about Toshiba, visit www.toshiba.co.jp/index.htm.

For additional information, or to purchase Toshiba telecommunication products, visit http://www.telecom.toshiba.com for an Authorized Toshiba Dealer.

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© 2016 Toshiba America Information Systems, Inc.  All rights reserved.  All product, service and company names are trademarks, registered trademarks or service marks of their respective owners.   Information including, without limitation, product prices, specifications, availability, content of services, and contact information is subject to change without notice.

Toshiba PR Contact:                                   
Teri Sawyer, T&Co.                                                             
714-801-1687                                                                      
[email protected]       

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SOURCE Toshiba America Information Systems, Inc., Telecommunication Systems Division

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