This Databook Provides a Statistical Overview of IVR Port Shipments and Revenues in North America and EMEA
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TMCNet: This Databook Provides a Statistical Overview of IVR Port Shipments and Revenues in North America and EMEA

[March 28, 2008]

This Databook Provides a Statistical Overview of IVR Port Shipments and Revenues in North America and EMEA

DUBLIN, Ireland --(Business Wire)-- Research and Markets (http://www.researchandmarkets.com/reports/c87076) has announced the addition of "Analyzing Trends in the North American and EMEA IVR markets (Databook)" to their offering.

This databook covers the market trends and forecasts IVR port shipments and revenues from 2006 - 2012.

Scope of this title

- Provides market sizing and forecasts for IVR licenses in North America and EMEA.

- Data presented by vertical, by Voice-XML vs traditional and DTMF vs speech.

- Breakouts by enterprise vs. service provider and IP vs. TDM are provided.

Highlights of this title

Statistical overviews of trends in IVR port shipment and revenues in different vertical markets.

The developed markets of North America and EMEA have higher adoption rates for the open standard software-based IVR than other markets.

Key reasons to purchase this title

- Gain insight into key growth areas and verticals

- Understand trends in IVR investment in evolving infrastructures.

Contents:

Overview 1

Catalyst 1

Summary 1

Methodology 1

ANALYZING TRENDS IN THE NORTH AMERICAN AND EMEA IVR MARKETS (Databook) 7

INTRODUCTION 7

IVR port shipment revenues NA and EMEA 2006 - 2012 7

IVR port shipment revenue North America, 2006 - 2012 8

Voice-XML vs. Traditional IVR revenue North America, 2006 - 2012 9

DTMF vs. Speech IVR revenues North America, 2006 - 2012 11

IVR port shipments North America, 2006 - 2012 12

Voice-XML vs. Traditional IVR ports North America, 2006 - 2012 13

DTMF vs. Speech IVR port shipments North America, 2006 - 2012 15

IVR ports by verticals North America, 2006 - 2012 16

Enterprise vs. Service provider IVR ports North America, 2006 - 2012 18

IP vs. TDM IVR ports North America, 2006 - 2012 19

IVR port shipment revenue EMEA, 2006 - 2012 21

Voice-XML vs. Traditional IVR revenue EMEA, 2006 - 2012 22

DTMF vs. Speech IVR revenues EMEA, 2006 - 2012 23

IVR port shipments EMEA, 2006 - 2012 25

Voice-XML vs. Traditional IVR ports EMEA, 2006 - 2012 26

DTMF vs. Speech IVR port shipments EMEA, 2006 - 2012 27

IVR ports by verticals EMEA, 2006 - 2012 29

Enterprise vs. Service provider IVR ports EMEA, 2006 - 2012 31

IP vs. TDM IVR ports EMEA, 2006 - 2012 32

APPENDIX 34

Definitions 34

Methodology 35

Further reading 35

Ask the analyst 35

Our consulting 35

Disclaimer 35

Table of Figures

Table of Tables

For more information visit http://www.researchandmarkets.com/reports/c87076

Source: Datamonitor

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