| [August 22, 2005] |
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Tessitura Software Announces New Features at Worldwide User Conference; Tessitura Network 2005 User Conference Attended by 500+ Users
DALLAS --(Business Wire)-- Aug. 22, 2005 -- The annual worldwide Tessitura Network, Inc. user conference was held in Boston this year with record attendance of over 500 users from approximately 100 arts organizations who have licensed Tessitura Software(R) from Impresario, L.L.C. The attendees represented licensees in Australia, the United Kingdom, Canada and the United States.
While at the conference attendees could chose from over 40 sessions presented by 70+ session leaders. General sessions announced the launch of the following major enhancements and interfaces to Tessitura:
-- An optional Select Your Own Seat online buying path for organizations who elect to put that power in the hands of their online ticket buyers
-- A proven Access Control system utilizing handheld scanners for real time admission authorization
-- A Kiosk system to handle automated "will calls" and remote ticket purchases
The Tessitura Network, Inc. structure allows the licensees of the software to vote on priorities for the future development of the software. With version 5.5 released in July, the users voted on development priorities for version 6.0 and 6.5 at the meeting. Tessitura releases new versions twice a year and updates the included web interface at the same time. Starting in 2002, Tessitura licensees have been provided with a web interface that covers online ticketing, contributions, subscriptions and many other functions. No fees are due for any transactions to Impresario or the Tessitura Network, Inc. and thus arts organizations are able to maximize the revenue and contributions they generate. Panel discussions at the conference highlighted average web sales patterns for single tickets of up to 70%. The nonprofit Network organization is governed by a board of senior arts administrators whose interests are aligned with the needs of the users as their organizations have also utilized Tessitura for ticketing, fundraising and advanced customer relationship management.
Tessitura, originally developed by the Metropolitan Opera for its own use, was implemented in 1998 and is now widely used in the arts field. Smeeta Sharon, who is responsible for Business Operations at the Met, noted that, "The rapid acceptance of Tessitura by a growing number of arts organizations is highly gratifying. The Met designed Tessitura to enhance customer relationships, and improve business practices by efficiently driving revenue transactions and boosting fundraising productivity. The end result is organizational improvement. We are pleased to share this powerful technology with other arts organizations through our Impresario, L.L.C. subsidiary."
Jack Rubin, business and marketing director for Tessitura and President of the Tessitura Network, Inc., commented, "This years' conference built on the success of past meetings in Seattle, San Diego, Chicago and Santa Fe. The conference agenda is guided by a committee representing a cross section of Tessitura users and reflected the needs of the licensees. Unlike other companies who try to turn their user conferences into trade exhibits and profit centers, the Tessitura Network, Inc. focuses on the issues and priorities for knowledge sharing as directed by its members. In conjunction with the topical sessions, this years' conference included a reception, dinner and private museum tour at the JFK Library as well as a number of networking events. The collaborative nature of the Tessitura Network user community is very gratifying for the 20+ person Tessitura Network staff to be part of. Our role is to enhance, improve and support the software in a manner that meets the mission of the Tessitura Network. A highlight celebrating the success of the conference, the software and the nonprofit Network concept, was the premier of the all volunteer Tessitura Network chorus which presented a musical version of the Tessitura Network mission statement. It received a standing ovation."
About Tessitura(R) and the Tessitura Network, Inc.
Tessitura Software is an enterprise software application that enables an integrated approach to "constituent management" for arts organizations. Using a single database of information, the system empowers the user organization to record, track and manage all contacts with its constituents, conduct highly targeted and cost-efficient marketing and fund raising appeals, handle all ticketing and membership transactions and provide detailed and flexible performance reports. Besides seamlessly providing efficient business, ticketing and development department operations, a key benefit of the system is its ability for relationship managers to have a full view of each constituent - their history, preferences and all contacts with the institution. Tessitura is owned by Impresario, L.L.C., a wholly owned subsidiary of The Metropolitan Opera.
The Tessitura Network, Inc. is a nonprofit company established to further enhance Tessitura Software over time and to provide ongoing support and consulting services for Tessitura licensees. Licensees become "members" of the Tessitura Network once they start using Tessitura to process transactions for their organization.
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