TeleTech Wins Contract Expansion with Communications Company
Apr 16, 2012 (Close-Up Media via COMTEX) --
TeleTech Holdings, Inc., a provider of technology-enabled customer engagement and experience solutions, announced that it has expanded its strategic relationship with a long-term client in the communications industry.
In a release, the company said that, under the terms of the multi-year agreement, TeleTech will provide this communications company with technology-enabled customer experience solutions from delivery centers in the United States and Canada. TeleTech is committed to increasing customer value for this client by delivering a world-class customer experience across all communications channels, as well as for the client's variety of dynamic entertainment and communications services.
"As a strategic partner for more than 10 years, we are proud to expand our relationship with this leader in the communications industry," said Judi Hand, Chief Sales Officer at TeleTech. "Our client is driven to stay ahead of its customers' needs and to consistently provide a superior customer experience. We will continue to leverage our most advanced technology-enabled solutions to help them meet these objectives while continuing to drive brand differentiation and customer loyalty."
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