Telecel Introduces Credit Airtime Facility
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[February 14, 2012]

Telecel Introduces Credit Airtime Facility

Feb 14, 2012 (The Herald/All Africa Global Media via COMTEX) -- MOBILE telecommunications provider Telecel Zimbabwe has introduced an emergency credit facility for established active prepaid customers. In terms of the facility, prepaid customers can now still use their phones if they run out of airtime and have no access to an airtime card or voucher.


If a regular active Telecel subscriber runs out of airtime, all he or she needs to do is to dial *143# to obtain a dollar's worth of airtime on credit.

A Telecel spokesperson said the credit facility has been introduced in response to requests from customers, and was in line with the company's new brand anchors of providing innovation and value for money to its subscribers.


"To qualify for the emergency credit the subscriber must have been a subscriber for at least 90 continuous days and have been active, spending at least a dollar on airtime, in the preceding seven days," added the spokesperson.

In line with it being "emergency airtime" users can only access it when they have an airtime balance of less than US$0,10. The subscriber is only permitted to have a maximum outstanding balance of US$1 at a time.

The airtime is easily repayable through the normal recharge cards or electronic top-up facilities.

Although the facility is the first of its kind in Zimbabwe, it has already been popularised by other networks in the region, such as South Africa's Cell C.

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