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T-Systems gains Frost & Sullivan recognition [Bizcommunity (South Africa)]
[August 29, 2014]

T-Systems gains Frost & Sullivan recognition [Bizcommunity (South Africa)]


(Bizcommunity (South Africa) Via Acquire Media NewsEdge) Frost & Sullivan has recognised T-Systems with the 2014 South African Company of the Year Award. T-Systems is an outsourcing service provider that offers end-to-end solutions across ICT operations and systems integration, and is particularly strong in the data centre and enterprise resource planning markets.



T-Systems in South Africa has an extensive portfolio of services, which it delivers to organisations across a variety of horizontal and vertical sectors including IT outsourcing and SAP services to South Africa's leading enterprises across all industries and public services.

Being part of the Germany-based Deutsche Telekom Group, T-Systems has access to the parent company's centralised market and competitive intelligence in South Africa. Therefore, it is well-placed to leverage the international best practices in application services, infrastructure services and IT, including cloud computing, managed services and SAP solutions, and adapt them to the local market.


"T-Systems uses innovation as a key differentiator to enable digital transformation. By leveraging novel solutions and internalising innovative thinking in the local context, T-Systems has been able to establish the T-Systems Innovation Factory in collaboration with the Innovation Hub and the Maxum Business Incubator," said Frost & Sullivan Research analyst, Lehlohonolo Mokenela.

"With hot-desking solutions, boardrooms and a collaboration space, the Innovation Factory was designed to foster innovation and collaborations among the company, its customers and leading market experts." Predominantly South African workforce "The company has been able to maintain a local relevance in its understanding of the market, by employing a predominantly South African workforce that has better insights into the local market," noted Mokenela. "Despite Deutsche Telekom's majority shareholding in T-Systems in South Africa, an estimated 97% of the company's employees are South African." The company's core values ensure that it adapts to its local environment, in terms of culture and enterprises. This also enables it to provide more tailored, non-generic solutions across industries and enterprises.

Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in terms of growth strategy and implementation. The award recognises a high degree of innovation with products and technologies and the resulting leadership in terms of customer value and market penetration.

Frost & Sullivan Best Practices awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.

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