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T-Mobile Polska Selects Axiros To Improve Residential Digital Home Broadband ExperienceMUNICH, Sept. 16, 2019 /PRNewswire/ -- Axiros, a leader in IoT Device Management and zero-touch customer experience solutions, today announced that T-Mobile Polska has selected its Open Device Management solution to support T-Mobile's journey to become a mobile-fixed converged services provider. With local consulting and service operations in Warsaw, Axiros is now providing carrier-grade device and service provisioning along with support automation to T-Mobile Polska. Supporting T-Mobile's Frontline First strategy, Axiros equipped the customer services team with tools enabling them for instant access to service quality insights and the ability to perform remote service configuration so that customer queries can be resolved on the spot. Customers can choose to personalize or troubleshoot their services via provided Self Care channel at their convenience. "Axiros is proud to be vendor of choice for T-Mobile Polska's device & service managment ecosystem," said Radoslaw Calka, IoT Product & Solutions Manager at Axiros. "We enable proactive issue management so that customer services can react before service quality is impacted." About T-Mobile Polska About Axiros Founded in 2002 and headquartered in Munich, Axiros has sales and service offices and development centers worldwide, so as needs change, Axiros will always be close by to deliver. To learn more about Axiros, visit www.axiros.com. Media Contact: Photo(s): Press release distributed by PRLog
View original content:http://www.prnewswire.com/news-releases/t-mobile-polska-selects-axiros-to-improve-residential-digital-home-broadband-experience-300918639.html SOURCE Axiros GmbH |