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Synergem Technologies, Inc. Next Generation 9-1-1 Call Taking Solution Now Rated "Avaya Compliant"PILOT MOUNTAIN, N.C., July 28, 2016 /PRNewswire/ -- Synergem Technologies, a leading provider of Next Generation 9-1-1 solutions, today announced that its Evolution911 Elite call taking solution is compliant with key contact center solutions from Avaya, a global provider of business communications software, systems and services. Evolution911 Elite helps Public Safety contact centers respond to 911 calls originating from any communications device by processing smartphone technology including text, voice, video, or multimedia. This NG-9-1-1 solution was built to comply with relevant NENA standards and employs the capabilities of an i3-compliant ESInet. The application is now compliance-tested by Avaya for compatibility with the Avaya Aura® Platform 6.3. Synergem Technologies is a Technology Partner in the Avaya DevConnect program - an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network. As a Technology Partner, Synergem is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs. Quotes: "Technology Partners such as Synergem Technologies provide communities with solutions that help improve public safety. Synergem solutions leverage open, standards based platforms and are built to NENA standards, enabling them to easily adapt to and incorporate future technological advances. We are pleased to have Synergem in our developer community." Additional Resources About Avaya ABOUT SYNERGEM TECHNOLOGIES, INC.
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