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Syncron's Industry Leadership and Growth Recognized with Gold and Bronze Stevie® AwardsATLANTA, Aug. 17, 2017 /PRNewswire/ -- Syncron™, the leading provider of cloud-based after-sales service solutions focused on empowering the world's leading manufacturers to maximize product uptime and deliver exceptional customer experiences, today announced it was recognized with two Stevie® Awards in the 14th annual International Business Awards. In the Company of the Year – Computer Software – Medium Size category, Syncron was recognized with a Gold Stevie. Additionally, Syncron CEO Anders Grudén was awarded a Bronze Stevie in the Executive of the Year – Computer Software category. Recent research from UPS and independent research firm IDC suggested that 78 percent of manufacturers say their customers' expectations for after-sales service are increasing, and more than one-third indicated that 75 percent of their profitability comes from service.[1] With these rising expectations, manufacturers around the globe are viewing after-sales service as an increasingly important growth and profit lever. This focus on service is resulting in a rapidly growing list of manufacturers from around the world selecting Syncron's cloud-based solutions to optimize service parts inventory levels and prices, as well as maximize product uptime, to improve customer loyalty and company financial performance. "Today's most innovative manufacturers around the world are increasingly realizing after-sales service is not only a key growth and profit lever, but also a source of competitive differentiation and stronger customer loyalty," said Anders Grudén, CEO at Syncron. "Leading manufacturers are investing in after-sales service technology solutions like Syncron to optimize their service organizations and improve financial performance. We're thrilled and honored hat the International Business Awards recognize Syncron's growth and leading role in empowering manufacturers to deliver exceptional after-sales service." Highlights from Syncron's winning nominations included:
The International Business Awards are the world's premier business awards program. A record of more than 3,900 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories. The 2017 International Business Awards received entries from more than 60 nations and territories. Stevie Award winners were determined by the average scores of more than 200 executives worldwide who participated on 12 juries. Further details about The International Business Awards and the full list of Stevie Award winners are available at www.StevieAwards.com/IBA. To learn more about Syncron and its suite of after-sales service solutions, visit syncron.com. About the Stevie Awards About Syncron [1] https://solvers.ups.com/are-aftersales-your-path-to-profitability/
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