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SummitAI Sierra Brings Enhanced AI Capabilities to Flagship ITSM SolutionResponding to market need and customer requests, Symphony SummitAI delivers feature enhancements that provide better user experience, reduce costs and speed business outcomes LOS ALTOS, California and BANGALORE, India, Nov. 12, 2019 /PRNewswire/ -- Symphony SummitAI announced today the general availability of SummitAI Sierra, the latest version of its service management solution. SummitAI Sierra includes enhanced AI capabilities for its automation and knowledge management features as part of a comprehensive, ITIL certified service management tool. More information is available at https://www.symphonysummit.com/products/summitai/ Click to Tweet: @SymphonySummit Brings Enhanced #AI Capabilities to Flagship #ITSM Solution with SummitAI Sierra: https://www.symphonysummit.com/products/summitai/ SummitAI is an advanced IT service management (ITSM) solution that unifies key applications across service, asset, availability and project management in a single, easy-to-use platform. Symphony Summit incorporates artificial intelligence and machine reasoning to help customers drive productivity, reduce coss and accelerate business outcomes. SummitAI Sierra builds on Symphony SummitAI's established track record with new features designed to help customers accomplish more and further improve their service management. Enhancements include:
Dr. Akhil Sahai, chief product officer, Symphony SummitAI, said: "Today's IT organizations face increasing demands for high-quality IT services that are responsive and cost-effective. SummitAI Sierra release addresses changing ITSM demands, enables greater customer experiences, increases speed of execution, and boosts productivity of IT operations teams, by re-imaging IT management with AI, at up to 45% lower total cost of ownership." About Symphony SummitAI Symphony SummitAI's flagship product, SummitAI, is an advanced, modular solution certified by ITIL and Pink Verify. SummitAI unifies service management, asset management, and operations management in a single, easy-to-use offering. Enterprises and service providers use SummitAI to dramatically reduce cost and complexity of their IT management while improving efficiency, productivity, predictability and control. Leading enterprises across business, financial services, insurance, healthcare, IT and consulting, automobile, manufacturing, aviation and education verticals are delivering better user experience while lowering the cost of managing their IT using Symphony Summit. Website: www.symphonysummit.com PR contact: Logo - https://mma.prnewswire.com/media/787267/SUMMIT_logo_Logo.jpg |