|[May 01, 2012]
SpareFoot Improves Website Performance with SmartBear AlertSite
BEVERLY, Mass. --(Business Wire)--
Software today announced that SpareFoot,
the online self-storage marketplace, has improved the mean
time-to-recovery of its website by 75 percent using AlertSite web
performance monitoring. Using AlertSite, SpareFoot has also expanded
its monitoring to protect more of the website, while realizing
approximately 50 percent in cost savings over its previous Web
performance management vendor.
SpareFoot allows Web users to search by location, price, unit size and
amenities to find the best deals that match their storage needs. As the
country's largest advertising network for self-storage, SpareFoot
requires 24/7 Web
monitoring to deliver superior site availability, speed and user
experience. SpareFoot uses AlertSite
to monitor the user experience on SpareFoot.com and its mobile site, its
search functionality, and various internal applications. This provides
SpareFoot complete insight into performance issues, including where and
how the website can be better optimized.
Compared to its previous Web performance management vendor Compuware (News - Alert)
Gomez, SpareFoot found that SmartBear AlertSite was more cost-effective,
provided more actionable alerts and diagnostic detail, and was easy to
deploy, learn and use.
Andrew Deagman, SpareFoot system administrator, said, "SmartBear
AlertSite was a hands-down no-brainer. It took a few short hours to
deploy, and I'm able to troubleshoot issues 75 percent faster than with
our previous Web performance vendor. Andbecause we get better bang for
our buck with AlertSite, we've been able to monitor more parts of our
site at a higher frequency, which gives us a better sample rate. We can
then quickly assess the nature of a performance issue and determine the
appropriate response so we may continue to deliver the best experience
for our users."
Since the switch to AlertSite from Gomez, SpareFoot has had better
insight into third-party objects and Domain Name Systems (DNS) issues,
and has benefited from AlertSite's benchmark data, which allows
SpareFoot to compare its site speeds to those of top performing sites.
SpareFoot takes advantage of AlertSite's easy-to-use transaction
recorder, the industry's first inside-the-browser performance
monitoring technology for both Web and mobile sites. The recorder
eliminates the need for complex scripting. AlertSite's transaction
recorder allows SpareFoot to simultaneously monitor
both its Web and mobile sites from a real browser perspective across
multiple global locations.
Ken Godskind, VP of Monitoring Solutions, SmartBear, said, "SpareFoot is
the leading online self-storage aggregator because it prides itself on
providing a superior user experience. We're proud that AlertSite's
monitoring network supports a company that strives for Web performance
perfection, and that makes finding convenient, affordable storage online
a simple and fulfilling experience."
SmartBear's customer service for AlertSite was another reason SpareFoot
made the change. Deagman continued, "The AlertSite support has been
exemplary and like an extension of our team. They respond quickly and
are very accommodating. It is obvious that their goal is to help us
provide the best user experience, which makes it a great partnership."
In the coming months, SpareFoot plans to extend its use of AlertSite to
load testing and over-the-air mobile carrier monitoring locations as it
increases focus on mobile
For more information on AlertSite from SmartBear, please visit: http://smartbear.com/alertsite.
SpareFoot is the largest online marketplace for self-storage, making it
easy for consumers nationwide to find, compare and reserve storage units
online. The company also offers a suite of leading web marketing tools
for facility operators. Across multiple properties including
SelfStorage.com, Apartments.com and others, the SpareFoot Ad Network
helps facility owners and managers find new tenants- all through an
entirely pay-for-performance model. SpareFoot is backed by Silverton
Partners, FLOODGATE and Capital Factory. For more information, please
About SmartBear Software
SmartBear Software provides tools for over one million software
professionals to build, test, and monitor some of the best software
applications and websites anywhere - on the desktop, mobile and in the
cloud. Our users can be found worldwide, in small businesses, Fortune
100 companies, and government agencies. Learn more about the SmartBear
Quality Anywhere Platform, our award-winning tools, or join our active
user community at www.smartbear.com,
or follow us on Twitter (News - Alert) @smartbear.
[ Back To TMCnet.com's Homepage ]