[December 04, 2014]

Software Magazine Names Interactive Intelligence among Its 2014 Software 500 Ranking

Interactive Intelligence (News - Alert) Group Inc. (Nasdaq: ININ), a global provider of software and services designed to improve the customer experience, has been listed by Software Magazine among its Software 500, a ranking of the world's 500 largest software and services suppliers.

This year Interactive Intelligence broke into the top 200 with a ranking of 182^nd, which bests its ranking last year of 203^rd. The company improved its ranking by growing corporate revenues 34 percent -- from $237.4 million in 2012, to $318.2 million in 2013.

This is the 14^th consecutive year Interactive Intelligence has been included in the Software 500 ranking.

"Last year our improved revenues were largely due to a significant increase in total customer orders -- up 30 percent compared to 2012, with cloud-based orders up 87 percent year-over-year," said Interactive Intelligence founder and CEO, Dr. Donald Brown (News - Alert). "Looking forward, we'll remain committed to innovation, particularly in the area of cloud solutions, as we continue to fulfill our mission of helping companies turn customer service into a competitive weapon."

Interactive Intelligence develops contact center, unified communications, and business process automation solutions, which can be deployed via the cloud or on-premises. The company first released its standards-based, all-in-one software product in 1997 to eliminate the cost and complexity introduced by multipoint vendors.

The Software 500 is a revenue-based ranking of the world's largest software and services suppliers, targeting medium to large enterprises, their IT professionals, software developers, and business managers involved in software and services purchasing.

"Our Software 500 is the perfect go-to list for CIOs, senior IT managers, and IT staff that want to create a short list of business partners based on vendor viability," said John P. Desmond, editor of Software Magazine.

The Software 500 ranking is based on total worldwide software and services revenue from the 2013 fiscal year. This includes revenue from software licenses, maintenance and support, training, software-related services, and consulting. Suppliers are not ranked on total corporate revenue, since many have other lines of business, such as hardware.

The complete Software 500 ranking can be found at www.softwaremag.com.

About Interactive Intelligence
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of software and services designed to improve the customer experience. The company's 6,000-plus customers worldwide have benefitted from its cloud and on-premises solutions for contact center, unified communications, and business process automation. Interactive Intelligence is among Software Magazine's 2014 Top 500 Global Software and Service Providers, and has received a Frost & Sullivan Company of the Year Award for the last five consecutive years. In addition, Glassdoor honored Interactive Intelligence with its 2014 Employees' Choice Award as one of the Best Places to Work in the U.S., and Mashable ranked Interactive Intelligence second on its 2014 list of the Seven Best Tech Companies to Work For. The company was founded in 1994 and employs more than 2,000 people worldwide. Interactive Intelligence is headquartered in Indianapolis, Indiana and has offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. It can be reached at +1 317.872.3000 or [email protected]. Visit Interactive Intelligence on the Web at www.inin.com; on Twitter (News - Alert) at www.inin.com/twitter; on Facebook (News - Alert) at www.inin.com/facebook; or on LinkedIn (News - Alert) at www.inin.com/linkedin.

Interactive Intelligence is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.

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