Saaspoint implements salesforce.com CRM for Synergex International
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[November 17, 2008]

Saaspoint implements salesforce.com CRM for Synergex International

Nov 17, 2008 (Datamonitor via COMTEX) --
Saaspoint, a salesforce.com consultancy and integrator, has implemented salesforce.com software-as-a-service customer relationship management for California-based Synergex International.

Synergex recently replaced its existing customer relationship management (CRM) solution, requiring that the replacement be both hassle-free to implement, easily customizable and user-friendly, said Saaspoint. Synergex also needed to maintain the integration between its three business divisions.



It is reported that Synergex called upon Saaspoint to make sure the new system duplicated the integration built into the previous CRM solution. Saaspoint said that it was able to implement several custom built application programs and to integrate salesforce.com with Synergex's existing accounting system and its online customer resource center.

William Mooney, vice president and general manager of Synergy, said: "We require business intelligence that enables marketing, salesforce automation and support to share information easily. This reduces our dependence on IT and enables us to respond quickly to market and customer opportunities."



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