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Report: IBM Worldwide Market Share Leader in Web Portal Software
(Marketwire Via Acquire Media NewsEdge) ARMONK, NY, June 20 / MARKET WIRE/ --
IBM (NYSE: IBM) today announced that analyst
firm Gartner, Inc. has ranked IBM as the worldwide market share leader in
the enterprise portal software market based on total software revenue for
2007.(1)
With more than 6,000 portal customers such as Cisco Systems, Inc., Duke
Medicine, the Australian government, and the Gauteng Disaster Management
Center in South Africa, IBM is the worldwide enterprise portal software
market leader for the seventh consecutive year.
Portal software enables external and internal Web sites to deliver
information, applications and business processes in a personalized way to
individuals. Increasingly, Web 2.0 technologies are enabling Web portals
to provide employees with the content, social connections and other
resources to solve business problems.
According to the independent report, the enterprise portals software market
grew 16.5 percent in 2007 to approximately $1.1 Billion.(1)
"At IBM, we've designed our portal software with easy-to-use Web 2.0
technologies that put people in control of IT, not the other way around,"
said Larry Bowden, vice president, IBM Portals and Mashups. "Individuals
at work and at home increasingly want to gain insight, publish content, and
access services on their own."
IBM's portal software is used for a variety of purposes -- everything from
communications, education, health, emergency and municipal services,
increasingly with Web 2.0 technologies such as mashups, composite
applications and text tagging.
The Australian government uses IBM WebSphere Portal software
as the backbone for the delivery of Centrelink's information and on-line
services through its 'customer portal' web site. Approximately 6.5 million
customers, or about one third of Australia's population access Centrelink
regularly for a variety of services and information which is delivered on
behalf of a number of government agencies.
On-line services via the Centrelink portal has more than 40,000
authenticated visitors daily. It also provides visitors personalized news
via the IBM Web Content Management software.
"We're pleased with the results of IBM's portal software for our customer
and other portal websites. This technology, delivered as part of our IT
Refresh program, gives our customers a personalized view of the services
they can access and perform, as well as other capabilities such as advanced
search, aggregated news and single sign-on," said Centrelink Deputy Chief
Executive Officer, Information Technology, John Wadeson.
Centrelink has developed five enterprise portals as part of their IT
Refresh program for customers, staff, business, government and emergency
management. The Centrelink customer portal is available at
http://myaccount.centrelink.gov.au.
As 80 percent of American adults who have internet access seek health
information on-line regularly, IBM portal software is also being used by
several medical organizations worldwide including Duke Medicine. The
information patients most commonly seek is about specific diseases and
medical conditions, medical treatments and procedures, diet, nutrition,
vitamins, and nutritional supplements.
The Duke Medicine portal allows patients to schedule an appointment, access
personal health profiles, account billing and insurance information and
other data and services. "In order to build deeper relationships with
patients, we needed a unified communication tool that would bring together
different data for a holistic view," said Asif Ahmad, vice president,
Diagnostic Services and CIO, Duke University Health System and Duke
University Medical Center. "Through the HealthView Portal, Duke Medicine is
improving patient satisfaction and safety by giving patients and clinicians
the information they need to work together for better health outcomes."
Additionally, organizations worldwide, like the Gauteng Disaster Management
Center in South Africa, are using IBM portal technology behind the scenes
to help them manage emergency services. A team in the Gauteng Province,
which is made up of Johannesburg and several other cities and
municipalities, uses IBM's portal-based disaster and emergency management
solution known as Virtual Operation Center, to support its 10 million
residents around the clock.
"This IBM portal software is absolutely critical because our on-line center
is used to protect and save lives," said Colin Deiner of the Gauteng
Disaster Management Center. For more information, visit
http://www.gautengonline.gov.za.
Information technology companies are also using this technology. Cisco is
implementing IBM WebSphere
Portal software to enhance the internal and customer user experience.
For more information visit http://www.cisco.com.
IBM has recently offered customers the opportunity to experiment with the
latest version of its WebSphere Portal software and
gain hands-on experience free through IBM Lotus Greenhouse. Lotus
Greenhouse is a Web site where anyone can register and try out this portal
software as well as IBM's new Mashup Center, IBM Lotus Connections, Lotus
Quickr, and Lotus Sametime. This gives customers a safe environment to try
the technology and evaluate IBM portal potential without installing
anything in their own environment.
IBM will ship the latest version of its new IBM WebSphere Portal
software, version 6.1, this month. Designed to securely combine
information form both enterprise and the Web, it has a variety of expanded
Web 2.0 features to help people be more productive and find key information
faster. Its live text feature allows a user to click on text, in context of
the business process being used, and see supporting information right there
related to the job at hand. For example, a sales woman clicks on the
address of her customer and a map with directions appears; or she clicks on
the name of the customer and an electronic business card pops up.
IBM is releasing the new software after gathering feedback from 4,000 beta
testers. As a result of the testing, the company has made several
improvements, making it a more powerful choice to help teams collaborate
and innovate.
For more information about IBM
WebSphere portal software, visit www.ibm.com/software/lotus/
For information about other IBM Health industry clients visit
http://www-1.ibm.com/industries/healthcare/
For additional information about Gartner's Software Markets go to the links
below:
http://www.gartner.com/DisplayDocument?ref=g_search&id=491788
http://www.gartner.com/DisplayDocument?ref=g_search&id=489987
(1) Source: Gartner: Market Share: Application Infrastructure and
Middleware Software, Worldwide, 2007.
Published in June 2008, by Fabrizio Biscotti, Teresa Jones, Asheesh Raina,
and Joanne M. Correia
IBM, the IBM logo, Lotus, WebSphere Portal, are trademarks of International
Business Machines Corporation in the United States, or other countries, or
both. Other company, product, or service names may be trademarks or service
marks of others.
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Contacts:
Mike Azzi
IBM Communicationsazzi@us.ibm.com
914-766-1561
Copyright ? 2008 Marketwire
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