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RCN Metro Earns Top Honors in Atlantic-ACM Survey for Fourth Year in a Row
(Market Wire Via Acquire Media NewsEdge) HERNDON, VA -- (MARKET WIRE) -- 10/12/09 --
RCN Metro
Optical Networks, a division of RCN
Corporation (NASDAQ: RCNI) and a premier provider of fiber optic-based
network solutions, announced today that they received three
Best-in-Class Wholesale Regional/Metro Fiber Provider Excellence Awards
from ATLANTIC-ACM, a
Boston-based telecommunications research consultancy.
Dr. Judy Reed Smith, CEO of ATLANTIC-ACM, presented the awards at the
COMPTEL Plus Fall 2009 Convention & Expo in Orlando, FL. Maura Mahoney,
Vice President of Sales and Marketing for RCN Metro Optical Networks, was
there to accept the awards on behalf of the division.
This was the fourth year that ATLANTIC-ACM conducted its Metro Report Card
and the fourth year that RCN Metro's customers rated them highly. The Metro
Report Card was divided between incumbent carriers and competitive carriers
with customers rating their service provider's performance in several
categories. RCN Metro won awards for Provisioning (tie), Billing (tie), and
Data Value.
In addition to these awards, RCN Metro was the top-scoring carrier for:
Local Private Line: DS1 & DS3 Quality and Value, Local Private Line: OCn
and Wavelengths Quality and Value, SONET Ring Quality and Value.
"The results of this survey are evidence that RCN Metro's focus on service
and quality is recognized and valued by its customers," said Dr. Judy Reed
Smith.
"We are honored to be recognized as a Best-in-Class provider for the fourth
year in a row. It's truly a testament to the hard work and dedication of
our employees and illustrates our ongoing commitment to providing customers
with the highest levels of service and support," said Felipe Alvarez. "We
are constantly seeking ways to further enhance the customer experience, and
we will use the results of this latest report to build upon our already
strong foundation of delivering outstanding customer care."
About RCN Metro Optical Networks
RCN Metro, http://www.rcnmetro.com, is a premier provider of high-capacity
transport services for carriers as well as large and medium-sized
businesses. RCN Metro offers a comprehensive suite of services including:
Ethernet, SONET, Wavelength, Video Transport, Internet and more. With a
network leveraging unique rights-of-way, spanning from Maine to Virginia
and out to Chicago, RCN Metro deploys custom solutions to service providers
as well as companies in the finance, hospitality, media, government, health
care and education industries. RCN Metro is a wholly owned division of RCN
Corporation.
About RCN Corporation
RCN Corporation (NASDAQ: RCNI), www.rcn.com, is a competitive broadband
services provider delivering all-digital and high definition video,
high-speed internet and premium voice services to residential and
small-medium business customers under the brand names of RCN and RCN
Business Services, respectively. In addition, through its RCN Metro Optical
Networks business unit, RCN delivers fiber-based high-capacity data
transport services to large commercial customers, primarily large
enterprises and carriers, targeting the metropolitan central business
districts in the company's geographic markets. RCN's primary service areas
include Washington, D.C., Philadelphia, Lehigh Valley (PA), New York City,
Boston and Chicago.
(RCNI-G)
About ATLANTIC-ACM
Boston-based ATLANTIC-ACM is a leading provider of strategic research and
consulting services serving the telecommunications and information
industries. In addition to producing the industry's principal benchmarking,
sizing and opportunity studies, the company assists clients in evaluating
telecommunications opportunities for successful investment, market entry,
and long-term planning. For more information, visit ATLANTIC-ACM's website
at www.atlantic-acm.com.
Contact:
RCN Metro Optical Networks
Maura Mahoney
Vice President, Sales & Marketing
(508) 621-1869
Maura.Mahoney@rcnmetro.com
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