Phones, Web at Chicago Police HQ down 4 hours [Chicago Tribune]
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[November 07, 2009]

Phones, Web at Chicago Police HQ down 4 hours [Chicago Tribune]

(Chicago Tribune (IL) Via Acquire Media NewsEdge) Nov. 7--A fire-protection system was triggered late this morning at Chicago Police Headquarters, knocking out telephone and computer systems for about four hours, a police spokesman said.

The fire-protection system went off in a telecommunications room, automatically knocking out power to at least part of Police Headquarters, 3510 S. Michigan Ave., said Police News Affairs spokesman Roderick Drew. Power was quickly restored to the building at large, and telecommunications equipment -- including internal and external telephone systems and Internet service -- was restored a little before 3:30 p.m. today, Drew said.



There was no fire in the equipment room, but it was not immediately known what triggered the fire-protection system, Drew said. Fire Department personnel were dispatched to the building, Drew said.

The company that installed the fire suppression system dispatched workers to reset the system, allowing communications equipment to work again by just before 3:30 p.m., Drew said.



Anyone trying to reach phone numbers at headquarters received a busy signal. Police Department Web sites also were unreachable. Emergency 911 service and police radio communications were unaffected by the disruption, Drew said.

Police command staff are able to communicate using cell phones, including BlackBerry devices, and are routing cell phone calls to staff working at headquarters today, Drew said. The communications disruption did not require anyone at the building to be relocated to other parts of the building, he said.

-- Liam Ford To see more of the Chicago Tribune, or to subscribe to the newspaper, go to http://www.chicagotribune.com.

Copyright (c) 2009, Chicago Tribune Distributed by McClatchy-Tribune Information Services.

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